Big O Tires

612 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

20742 Lake Forest Dr, Unit C-3,
Lake Forest, CA 92630

Carrie

By Carrie | 9/6/2019

Shawn and Steve were excellent as always!!!

Nick W.

By Nick W. | 4/9/2021

I love how MR Garcia explained everything to me. I really appreciate the time he took to educate me on the product and services that he offered. I spent almost 3,000$ and I feel really good about it!.

Pauline

By Pauline | 9/6/2019

I don't like going to repair shops because of the sales talk or the auto death threats I get on my car but Big O Tires at here at Lake Forest was none of that. This review was actually long due so I apologize for forgetting the names of the folks who assisted me there, but all of them, especially the manager, were very pleasant and you can tell they have integrity in what they say and do. They give / offer you only what you need and/or what you want. Ladies, if you are seeing this, this is the place to go for repairs (if your guys are not helping). Thank you, Big O Tire Lake Forest Drive!

Suma

By Suma | 4/7/2021

I have been using big o for my last two tire purchases and oil changes etc. Both the Chino Hills and Lake Forest stores are very courteous and helpful.

Ev

By Ev | 9/6/2019

As always, great service at a great price!

SandyS

By SandyS | 3/27/2021

This was my second visit to your store. The first visit was awesome and so was the second. Tires are expensive. I wish they weren’t but that’s not your fault. I believe the store owner/managers name is Victor. He made me feel welcome and safe leaving my car with him. I will definitely recommend BigO to my friends.

Larry

By Larry | 9/6/2019

Great guys - honest - reliable - and fair

Paul M

By Paul M | 3/26/2021

This branch has experienced some tough times with a management and service team that was not customer centric or worth my time to visit for service and I quit going there. I had been going there for many years and have - in the past referred a lot of people who became customers.But the personnel the last two years has been a turn off. This was a good experience for a change - I am not saying my faith is restored to 100% as it has been in the past but they seem headed in the right direction. It was apparent the customer was a priority, they took the time to review the car for NEEDED repairs and the prices were back in line with where they should be. Thanks and good luck - keep it going in this direction.

Tracy

By Tracy | 9/6/2019

Everyone here is always so helpful and it is a pleasant experience.

Bill V.

By Bill V. | 3/18/2021

Vince was great. Very friendly and helpful. He explained everything that needed to be done very clearly.

Glenn

By Glenn | 9/6/2019

Great and fast service.

Misha6466

By Misha6466 | 2/21/2021

Everything was handled very professionally. From the time I scheduled my appointment until the time I checked out, the customer service was exemplary. Plus, my car runs great!

Kathy

By Kathy | 9/6/2019

Great customer service and quality of work.

jamesK

By jamesK | 2/17/2021

I have always found the advice on maintenance to be reliable and trustworthy.

Andy

By Andy | 9/6/2019

I have 4 cars and have been taking them to this shop for many years. Shawn is the lead mechanic and is outstanding. He is knowledgeable, honest, and stands behind his work!

andyoc

By andyoc | 2/14/2021

Customer for 10 years!!

Haviland

By Haviland | 9/6/2019

Excellent service by Steve, Kendell, and Shawn.

Daniel

By Daniel | 2/13/2021

Good work

Angela

By Angela | 9/6/2019

Love this place nice clean and all is friendly

Joycejeff38

By Joycejeff38 | 1/25/2021

I’m very pleased with the visit I had here. The employee by the name of just was super friendly