Big O Tires

612 ratings
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Location

20742 Lake Forest Dr, Unit C-3,
Lake Forest, CA 92630

Bill

By Bill | 9/6/2019

Matt, the manager, was extremely helpful both on the phone when I first called and then when I came in for the purchase of four new tires.

Wayne D

By Wayne D | 10/25/2020

Kendall, Eli and David provided courteous and professional service for us. We have actually been customers of Big O for many years.

Andy

By Andy | 9/6/2019

Replaced 4 struts on time, $700 less than what the authorized dealer quoted!!

RepeatedHappyCustomer

By RepeatedHappyCustomer | 10/21/2020

Pricing, time to fix and alternatives were clearly communicated. There were no surprises. My decisions were not forced. Very professional and friendly service.

Lita

By Lita | 9/6/2019

There are no worries when my car is at BigO. Adam is the consummate professional and provides top notch Customer Service.

Anonymous

By Anonymous | 10/21/2020

The associates at the store communicated very clearly and effectively during the entire process. They called me two days in advance to confirm my appointment and when my car was ready. They were also very knowledgeable and informed me about other items that required attention in the near future.

Mike

By Mike | 9/6/2019

I brought my truck in for a rotation and re-balance, everything was handled as expected.

JRA

By JRA | 10/19/2020

Price point without lowering svc and expertise

Hannah

By Hannah | 9/6/2019

Staff was very friendly, informative and helpful. I don't know cars very well and they went out of their way to explain some of the issues my car was having in a way that I could understand. It's out of the way for me, but I'll definitely be back!

fastpcb

By fastpcb | 10/9/2020

Very Happy. I shopped around and worked with the Big O staff on the pricing and they can back with a very fair offer on USA made tires.

Andy

By Andy | 9/6/2019

Adam is probably the best shop owner I have had the pleasure of dealing with! Huge car guy here and I trust them to do all the work im too lazy (or dont know how) to do myself. Super trustworthy, been going here for 6 years already.

Sunil

By Sunil | 10/4/2020

When tires were bought, I was offered warranty which I was reluctant initially but I was convinced it is a good idea. When I had a flat tire and worn out, I was able to get a full tire replacement thanks to warranty.

Andy OConnor

By Andy OConnor | 9/6/2019

Adam does a GREAT JOB with all of his customers, grateful to have him in our neighborhood.

Adrian Valenzuela

By Adrian Valenzuela | 9/2/2020

First and foremost Steve is always helpful and effective, techs very informative, great overall service

Rallen Nakagawa

By Rallen Nakagawa | 9/6/2019

I trust the advice and work provided by Kendall and Sean. They listen and do not push unnecessary products or services. They are the reason I will continue to support this facility.

Laura S.

By Laura S. | 8/26/2020

I’ve been coming to this BigO in Lake Forest and they have always been so accommodating. I don’t have any personal experience with auto repair and they have always treated me in a fair and timely delivery. At times going above and beyond help with payment help. They are terrific!

Jimmy

By Jimmy | 9/6/2019

I have been a loyal customer for 15 years. A trusted place to go for all my vehicle maintenance and repairs.

anonymous

By anonymous | 8/21/2020

Steve was very helpful in replacing my damagedtire great price on my replacement

Mario

By Mario | 9/6/2019

Been to three places, you guys fixed my trucks wheel balance problem. Thanks

WayneD

By WayneD | 8/16/2020

Have been a customer a long time. Always friendly workers and quality service.