Big O Tires

612 ratings
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Location

20742 Lake Forest Dr, Unit C-3,
Lake Forest, CA 92630

Steve

By Steve | 9/6/2019

Matt was great to work with

Linda

By Linda | 2/20/2020

Steve and the rest of the guys there are great and honest!!

Jeff

By Jeff | 9/6/2019

Adam and Kendall did a great job communicating the issues and I felt like they charged a fair price for a starter and battery. Even after the work was done and before I left the store, I noticed a headlight was out and they replaced the bulb for me in just a few minutes.

Ricardo

By Ricardo | 2/18/2020

Was quoted and charged what I was told.

Jeff

By Jeff | 9/6/2019

N/A

Michael

By Michael | 2/17/2020

They don't try to "oversell"� products or maintenance. Let you know and then you can make the decision if it's urgent or can be delayed until a later time

Laurelun

By Laurelun | 9/6/2019

I liked the friendliness.

Edward

By Edward | 2/11/2020

Work was done great had no problems every time come job is exelent

Geoffrey

By Geoffrey | 9/6/2019

Glad that I was not offered a credit application or card. Good store

Teresa

By Teresa | 2/10/2020

They were great, would have liked to be offered a free alignment, but didn't happen, however, they were great.

Lillian

By Lillian | 9/6/2019

Kendall is a great manager.

Todd

By Todd | 2/3/2020

I was driving home from work and just happened to call to see if I could get an appointment for Saturday to get my tires replaced. They stated they had time and was done within an hour!

Michael

By Michael | 9/6/2019

Thank you!

John

By John | 1/28/2020

Great service

Dan

By Dan | 9/6/2019

Needed 2 new tires, was able to get 4 for a reasonable about more than 2, due to the buy 2 get 2 sale. Kendall Doyle took the time to prepare 2 complete estimates, for 2 and 4 tires, when I told him I'd get back to him by the next day there was no high pressure sales pitch, which I appreciated and it's one of the reasons I've continued to come back to this Big-O for around 16 years or so, and why I recommend it to friends and neighbors. I had the tires installed the next day, and they accommodated my request to have the 4-wheel alignment done on the following Tuesday by Shawn Bonecutter, who is a superb mechanic and has worked on all of my many vehicles over the years, and the vehicles of my wife and son. He had noted prior to me buying the tires that the probable reason the fronts wore out too quickly on the edges was due to improper toe-in done by the local Chrysler dealership, who had aligned it not once, but twice when the previous tires were bought. I received a comprehensive report on the alignment and sure enough the toe-in amounts were off, in one case by a significant amount. The car rides perfectly now and I trust I won't have the same issues. I have referred anyone having mechanical issues or needing work done to Shawn over the years and have received many thanks as a result. These consistently positive experiences are why I continue to refer anyone asking to Big-O.

John

By John | 1/9/2020

Keep up the great work!

Kelli

By Kelli | 9/6/2019

Always a good experience here.

Keith

By Keith | 1/9/2020

Great and efficient service

Wendy

By Wendy | 9/6/2019

Very nice and got my work done is less than the quoted time

Nickolas

By Nickolas | 1/8/2020

Very accommodating, friendly and professional service