Big O Tires

Performed a simple alignment on my vehicle. No complaints so far.

Thank you!

I visited my regular Big O Tire store to make an appointment for an oil change. They were able to get me in right away. Within an hour, I was on my way.

Needed 2 new tires, was able to get 4 for a reasonable about more than 2, due to the buy 2 get 2 sale. Kendall Doyle took the time to prepare 2 complete estimates, for 2 and 4 tires, when I told him I'd get back to him by the next day there was no high pressure sales pitch, which I appreciated and it's one of the reasons I've continued to come back to this Big-O for around 16 years or so, and why I recommend it to friends and neighbors. I had the tires installed the next day, and they accommodated my request to have the 4-wheel alignment done on the following Tuesday by Shawn Bonecutter, who is a superb mechanic and has worked on all of my many vehicles over the years, and the vehicles of my wife and son. He had noted prior to me buying the tires that the probable reason the fronts wore out too quickly on the edges was due to improper toe-in done by the local Chrysler dealership, who had aligned it not once, but twice when the previous tires were bought. I received a comprehensive report on the alignment and sure enough the toe-in amounts were off, in one case by a significant amount. The car rides perfectly now and I trust I won't have the same issues. I have referred anyone having mechanical issues or needing work done to Shawn over the years and have received many thanks as a result. These consistently positive experiences are why I continue to refer anyone asking to Big-O.

When you find an honest mechanic, you stick with him.

Always a good experience here.

Got me in and out promptly for oil, balance and rotate. Even found me a coupon for oil change!

Very nice and got my work done is less than the quoted time

I had the Best Cstomer Service here than I have had in a very Long Time

Kendall was professional and helpful, making the experience of getting 2 new tires as quick and painless as possible. Price was not as low as online options, but given circumstances and Kendall's service, I didn't feel too bad about paying a little more.

I was in and out of fast! Matt was amazing at taking care of everything so quickly.

Steve took care of my car and needs

They just loved automobiles and are willing to aid in anyway

I would like to thank Steve for the courteous and professional service. We needed 4 tires on my wife's car. Dropped the car off in the morning and picked it up that afternoon. Well done Big-O Tires!! No problems with our tires and wheel alignment, we'll be back for other auto needs in the future. Thanks.

People like Adam makes me feel I can trust big o tired

They had my car ready to go in about an hour!

The staff was great and easy to work with, my car was done very quickly.

2nd time back in a year. Prices were better than the larger discount places. Service was top notch!

The customer service was top notch. They were quick to fit me into their schedule and got the job done 15 minutes early! They also care about keeping repeat customers, which makes for good business all around.

Kendall is the Service Manager at the Lake Forest, CA location. He is both knowledgeable and trust worthy. If he tells me my car needs something, I feel like he's being honest and not just upselling. And when I need my car done in time to pick up my kids, Kendall ensures it gets done. Thanks, Kendall!