Big O Tires

612 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

20742 Lake Forest Dr, Unit C-3,
Lake Forest, CA 92630

Farzin

By Farzin | 11/6/2019

Quick and fast. Easy to deal with.

Adriana R

By Adriana R | 3/23/2024

Everybody at this location was extremely welcoming, knowledgeable, and helpful. They care about helping others in the quality of their care.

Jason

By Jason | 10/30/2019

No comments, I was impressed with the store and the Manager. Very pleased with my visit.

RL

By RL | 3/23/2024

Easy in amd out. New tires and alignment.

Andy

By Andy | 10/27/2019

Quick turn around in and out great value on the Sumitomo Tires 67K miles!!

Mary C

By Mary C | 3/16/2024

Service quality

Derrick

By Derrick | 10/21/2019

They did a great job and helped me in a timely manner.

Bill V.

By Bill V. | 2/17/2024

Quality of service was great

Sean

By Sean | 10/18/2019

great service and services were done in a timely manner.

Michael G.

By Michael G. | 2/10/2024

Isaac was very helpful. We have a long history with excellent Big O service.

Kevin

By Kevin | 10/18/2019

Steve Naber puts customer service 1st. I replaced all 4 tires a few weeks ago and unfortunately had a screw puncture the tire with less than 1,000 miles on the tire. He offered me the opportunity to add the tire protection nearly a month after the original install. He then repaired the tire at no charge even though I didn't purchase the protection.

Maggie T.

By Maggie T. | 2/10/2024

Isaac was super friendly and knowledgeable. Willing and able to go the extra mile for the customer. We are happy with the price of repairs and will be using for future service.

Guy

By Guy | 10/14/2019

great service and support

wei

By wei | 1/30/2024

Very good service

Chi

By Chi | 10/11/2019

Steve was very helpful and he fixed the tire in no time. We will come back again. Thanks!

Cindy B

By Cindy B | 1/28/2024

Issac at the Lake Forest shop was incredible! I had an emergency situation with my tires and he quickly got his guys on it! I’m so grateful he got new tires on my car right away.

Elizabeth

By Elizabeth | 10/4/2019

Kendall had my oil change completed really quickly. I believe Shawn was off the clock, but he took the time to inspect my car and let me know what upcoming maintenance would be needed. Exceptional service from both Shawn and Kendall!

Anonymous

By Anonymous | 1/25/2024

The person that I spoke with was very polite and explained the cost to me clearly. The work was completed sooner than expected.

Scott

By Scott | 10/1/2019

Always honest service from these guys!

Ag

By Ag | 1/20/2024

Isaac Posada was such a pleasure to interact with when reviewing the issues we experienced with my vehicle when it came to my new tire purchase. I was going to get my car serviced for an oil change at another location but he let me know that it was also a service that I was able to complete there and he got me set up with all of my car servicing before I do a cross country move which I greatly appreciated.