Big O Tires

Been coming here for over 10 years. Adam & his crew are awesome. I wouldn't trust our cars to anyone else

Junior he is the reason I was impressed. Polite to everyone. Professional and helpful.

Adam continue to be so amazing at what he does. He always come to the car and goes above and beyond to help. He is the reason we continue to come to Big O.

I had a bad experience my last visit so I was happy to see some changes. I was greeted upon entering the store. I was checked in and I did not have an appointment. I was able to leave my car and had. Follow up phone call with service details. I agreed to most of the options that were recommended. I received a call when my car was finished. My service complete within the time frame given. I was treated with courtesy and by name. This was my last try and I was pleased with the improvements in the customer service that I received.

Loved the service great Service and great customer service!

good commnication

Adam, Sean and the whole team at Lake Forest Big O take really great care of our automobile service and needs. We are always greeted by name and treated professionally. Wayne Drudy Mark IV Communications Inc. 949.279.0191

Easy to get in and out. Did what I asked and completed the work in a timely manner.

Very pleased with the service!

Roger gave excellent customer service! Tires arrived when he said they would and work was completed on time. Very satisfied, will return to this store for future tire needs.

I had a jump start and was heading to Big O to get a new battery. When I arrived, it was very, very busy but the manager, Adam Skaare, was very efficient in handling everything. He had a new battery installed in a very timely fashion and I was on my way home, not worrying about stalling in traffic! Adam Skaare is very personable and a professional manager and I feel totally confident in placing my vehicle in his care. The technician, David Aguirre, who replaced my battery was professional and friendly. I asked him to please check my tire pressure and he responded with a friendly smile and "sure, no problem". Even with the busy atmosphere, the large number of vehicles in the service bays and those waiting to be serviced, David replaced my battery and checked my tire pressure with a superb attitude! Both Adam and David are outstanding examples of Big O's concern for their customers!

Great service for 20 years. They get the job done right and back what they do.

The customer service at Big O Tires in Lake Forest is exceptional. Adam always finds a way to make time for all of my service requests. Adam and Shawn treat their customers like family, and I feel like I can completely trust their work and recommendations.

Friendly and quick service

As always, great customer service with honest recommendations and no pressure.

Staff was courteous and knowledgeable.

Love these guy's. Very Professional, I have been going to them for all my mechanical needs since about 2004. They are very well trusted and very good at everything they do, I wouldn't trust anyone other than them with any of my vehicles. Adam and Matt are always there to help to get things done.

Roger explained my choices in tires completely and promised my car would be ready in under 1 hour and he deleivered.

Got tires and alignment very satisfied, got a lower price than quoted by competitor and discount coupon on alignment, done in time quoted, very helpful in getting me a good deal. Drives like a dream. Always get my oil change done here.

Rodger and staff went above and beyond with customer service and communication. Id recommend this location to anyone