Big O Tires

Thank you for the quick and professional service!

While prices have skyrocketed (over 10% in less than a year), that is probably not completely your fault. The service was very good. Even though at first techs missed a leaky valve that I had asked to be checked, the service manager listened to me during pick up and went on his own to double check. Finding that indeed it was a leaky valve, he immediately had the techs fix it. Should have been found initially, but the extra effort to make sure final product was complete was good.

Tire was patched rather than plugged. This was new to me and I appreciated that it was considered a better repair.

Employees are very helpful and courteous.

We have been taking our vehicles here for the past 15 years. Both of our vehicles have been "clunker" status towards the end . . . but the managers and mechanics never looked down on us or never treated us "less than". We are customers for life. We now own two very reliable vehicles but will take them only to this store location for our every need! The manager, Adam is a class act! He is always honest and concise with his findings and always provide options for repairs. I never feel like I'm being "up-sold". The mechanics are very knowledgeable, courteous and professional at all times. We are quite fond of one of their best mechanics, Shaun. I recommend Big O Tires to all of my friends and family-especially the Lake Forest location. We love these guys.

Good clean service

very friendly, courteous, fast service

Professional, quick and easy

4 tires good price... friendly... I was in and out real fast. Good experience overall. THANK YOU!!

Good communication and the person working the counter went the extra mile to check warranty and past history on tire with issue. Explained problem, and took care of it better than expected.

hats off to kendall, marcus & david made my appointment a enjoyable one. i will only go to big o at lakeforest.

Great service and got the job done when promised

Service was professional and efficient. Great deal given by Ken Schneider. I would definitely recommend this store for their exceptional service.

Excellent services

I had a warranty claim on my tires with Michelin, Big O Tires was amazing and was able to get Michelin to pay an extra 10% for my new tires. They were the only place willing to help me with this claim and allow me to just pay my portion of the tires. It was a great experience and I highly recommend them to anyone who needs tires

My experience Overall Friendly service, fast and convenient.

Adam is th bomb!!! He always treats us fairly. And so does big O tires

Friendly atmosphere and professional.

Matt the store manager was very honest, friendly, and accommodating. The tires weren't in right then, but he explained that they would be there in an hour, and the truth of the quality. I so appreciated his honesty and the fact that he wasn't trying to take advantage of women, my daughter had to pick up the car and also spoke of how she liked and trusted Matt. Something that's hard to find now a days. Good job! Well done Matt and Good Year mechanics.

Great customer service. Had tires in stock