Big O Tires

Mathew & Shawn are the best! Very professional & courteous...and most importantly; very knowledgeable. Highly recommended.

The service manager was professional in his demeanor. My tire repair was done quickly.

We had the best experience buying tires and new brakes for our Subaru Outback! Came in on a Saturday morning, and the guys had it all ready by early afternoon. Matt the manager was the best! Such a nice guy. Super knowledgeable and explained everything perfectly for us. Adam was great too. I'm due to get new rotors on our other truck soon and I'll for sure be making this my go-to spot for anything auto-related! Keep up the good work, guys.

Ramon provided excellent customer service during my entire experience; first during the initial phone call and then when I went in to have the work done. He sourced a set of tires from another location at a price that worked within my budget, had the tires delivered in a timely manner, and then the team did the work quickly and efficiently.

Adam & Shaun at my Big O in Lake Forest, CA are just terrific! Personable, professional and incredibly knowledgeable. As a single woman, I feel very fortunate to know that these guys will take care of my car at a fair price. Thank You, Laura Spingler.

Friendly staff, prompt service, good work.

The service was excellent, and I can't say enough about the customer service. I believe I was helped by a gentleman named Martin. He was exceptional. As I was waiting my turn, he was helping another gentleman who wanted to purchase Black Rhino rims. The customer REALLY wanted the rims, but Martin went out of his way to show the customer that the rims just would not work on his vehicle. Martin gave the customer EVERY spec on the rims and explained IN DETAIL why they wouldn't work properly. Most places would have said 'sure thing' and made a sale, instead of taking the customers needs above else. THIS is customer service I can appreciate, and I will be coming back when I'm ready to put tires on my other vehicle. I would recommend this company to anyone!!

The technician I had was new, he was awesome, I even told the fill-in manager.

I ran over a screw and they plug patched my tire very quickly. Totally saved my day. Thanks guys!!!

Great service, professional & courteous. Job was completed in a timely manner & I was notified via phone call it was ready.

Great customer service, communication and honesty which are rare these days.

No BS, just exactly what I wanted was given to me for a fair price.

I go to your store because of Shawn. I have followed him to every Big O. In a world where it is hard to trust people in the auto repair business, I find him of highest integrity...putting the customer over commission. last time I was there I over heard customers talking and they were talking about Shawn...praising his courtesy and professionalism. My entire family goes to Shawn and I have recommended him to several friends

I called to make an appointment and was told was told that they could perform the alignment right away. the work ws performed promptly and to my satisfaction.

Master Mechanic Shawn Bonecutter is extremely knowledgeable and will give you a straight up truthful diagnosis. Kendall Doyle was very pleasant and helpful working the counter. Love Lake Forest Big O

Great staff, was able to get a spare installed so I could get to work then came back to get tires installed

I will come back!

Excellent customer service

Matt and Adam are helpful and do whatever they can to help you feel comfortable with the work you're receiving. As long as you make an appointment, they get you in and out of there quickly. Great service and personable.

We did not have an appointment, but we received excellent service and attention. The manager - and sorry I didn't get his name - was very courteous.