Big O Tires

I pulled in about 8;15 am for a tire rotation and and was heading home before 9.

Very fast drop-off, quick turnaround time, good communication, and a fast pickup.

Hi Andrew, I take my car to Big O all the time for maintenance. Last Friday, I believe, the check engine light and the hazard lights came on, I drove it to Big O. They had it for several days, said they found the problem, new fuel injection and coils, changed many fluids. Picked it up on Tuesday, I think, drove to King Soopers, came out of there, started the car, same problem, lights back on and car sounding like it isn't going to run. This is after I paid $1200.00. Bryan took it back, thinks he found the problem, called Toyota where I bought it, found out I had bought an extended warranty and they would cover it. Chris said he would get it over there if it would help me but I went ahead and drove it over. So, Bryan and Chris were very good to me but misdiagnosed the problem and I don't think I should have to pay for this. So, if you would take a look at this issue and let me know what you think I would appreciate it. So I believe they had the car last Thuesday thru Wed, Aug 10-16. It is now at Toyota since Aug 16. One of the managers called me from Toyota, said they have to prove to the company that covers the warranty that this wasn't caused by an accident or anything else before they will cover it. I would appreciate your consideration for reimbursement. It will take Toyota about 8 hours to get the area that causing the problem. If they can't prove it just malfunctioned or whatever Toyota won't pay for the labor to get to the area or the repair. Thank you, Beverly Seigneur 303-947-1809

The Salesman (Breck) was very informative, and courteous, and answered all of my wife's questions, and we waited for our vehicle to be done, and did not take as long as we thought. They were very efficient. Great place, great people, we will definitely come back.

Got me in same day I called, and finished much sooner than I anticipated, especially for being lunch hour. Thanks!

Very friendly, knowledgeable, and fast

The owner is dead sexy!

As always. Great customer service. Friendly and fair business

Great service shop. Very nice and knowledgeable staff.

Great service

Stopped by to find out why one of my tires was going flat. Even though they were busy they quickly diagnosed the issue and I was on my way which I greatly appreciated.

Graham was really helpful,could have quite easily sold me more but was totally into getting me the best results quickly and at a very reasonable cost👍

It's not often I feel compelled to write a review, but sometimes a good experience is worth a story. I came into Big-O after feeling a little overwhelmed at the options of tires, the mix of reviews (both professionally and customer reviews), and pricing across websites. I was fortunate to speak with Stephen (an assistant manager I believe) who took the time to hear my concerns, answered some questions, but I was most happy with the time he took when asked for recommended tires that would suit my SUV. He took the time to list down top three recommendations, look at the pricing options he could obtain, and gave me a quote on a tire that I'd read favorably about. With the combination of his straight forward help, the price being more than competitive from my research, and a quick turn around on getting them on my tire, I was happy to proceed. The service overall was great, with my only nitpick being that they over inflated my tires (oddly mine calls for 6 less psi in the front tires, but I fixed that easily). Thanks Big-O of Lakewood (on 320 S Union Blvd)!

They fixed a noise that has been bothering me for a couple of years at no charge. I didn't even ask them to do it. The mechanic noticed it.

Timely service and ease of appointment.

I had made an appointment for tire rotation in advance so as to minimize wait time. I had asked the associate,Devon to give me an appointment time accordingly. However, when I arrived for my appointment, I was told too many others and long wait. However the manager, Breck, intervened and got my rotation done in the timely fashion I was promised. Thank you Breck.

I have been going to Big O for probably 5+ years. They have always taken time to answer my questions. I appreciate the friendliness of all the guys. Service has been great. Makes you want to keep homing back

Fast and easy service at a reasonable price. I accidently went to the wrong Big O, but this location took me in and got me the service I needed without a hitch.

The team at Big O Tires at Lakewood were very helpful. I will likely return to this location for any future service that my car requires.

I've been doing business at this store as long as the store has been in existence, so I must be a happy camper.