Big O Tires

I pulled in about 8;15 am for a tire rotation and and was heading home before 9.

Break was great

Hi Andrew, I take my car to Big O all the time for maintenance. Last Friday, I believe, the check engine light and the hazard lights came on, I drove it to Big O. They had it for several days, said they found the problem, new fuel injection and coils, changed many fluids. Picked it up on Tuesday, I think, drove to King Soopers, came out of there, started the car, same problem, lights back on and car sounding like it isn't going to run. This is after I paid $1200.00. Bryan took it back, thinks he found the problem, called Toyota where I bought it, found out I had bought an extended warranty and they would cover it. Chris said he would get it over there if it would help me but I went ahead and drove it over. So, Bryan and Chris were very good to me but misdiagnosed the problem and I don't think I should have to pay for this. So, if you would take a look at this issue and let me know what you think I would appreciate it. So I believe they had the car last Thuesday thru Wed, Aug 10-16. It is now at Toyota since Aug 16. One of the managers called me from Toyota, said they have to prove to the company that covers the warranty that this wasn't caused by an accident or anything else before they will cover it. I would appreciate your consideration for reimbursement. It will take Toyota about 8 hours to get the area that causing the problem. If they can't prove it just malfunctioned or whatever Toyota won't pay for the labor to get to the area or the repair. Thank you, Beverly Seigneur 303-947-1809

Breck was extremely friendly and knowledgeable! I was very impressed with the ability of the sales person to provide me the best possible solution for my problem. He was willing to go above, and beyond finding the most affordable and appropriate tire for my vehicle!

Got me in same day I called, and finished much sooner than I anticipated, especially for being lunch hour. Thanks!

Scheduling was easy. Everyone was nice, and it was super fast. I thought my car would be there all day, but it was done in an hour and a half. So far, the tires have been great. It’s a noticeably smoother and quieter ride, compared to my last tires

The owner is dead sexy!

Beck was able to order my tires n have them delivered to the shop n installed very quickly. I’ve been a long time Discount Tire customer but they didn’t have any Pirellis anywhere in Denver…. But Big O did!! Thank you!! I’ll be back.

Great service shop. Very nice and knowledgeable staff.

Devin and the store manager were great to work with and talk to.

Stopped by to find out why one of my tires was going flat. Even though they were busy they quickly diagnosed the issue and I was on my way which I greatly appreciated.

Everything went smooth and timely with good personal care.

It's not often I feel compelled to write a review, but sometimes a good experience is worth a story. I came into Big-O after feeling a little overwhelmed at the options of tires, the mix of reviews (both professionally and customer reviews), and pricing across websites. I was fortunate to speak with Stephen (an assistant manager I believe) who took the time to hear my concerns, answered some questions, but I was most happy with the time he took when asked for recommended tires that would suit my SUV. He took the time to list down top three recommendations, look at the pricing options he could obtain, and gave me a quote on a tire that I'd read favorably about. With the combination of his straight forward help, the price being more than competitive from my research, and a quick turn around on getting them on my tire, I was happy to proceed. The service overall was great, with my only nitpick being that they over inflated my tires (oddly mine calls for 6 less psi in the front tires, but I fixed that easily). Thanks Big-O of Lakewood (on 320 S Union Blvd)!

Great service, friendly, able to fit us in, and get parts in a timely manner.

Timely service and ease of appointment.

The guys were able to repair the wheel and replace my trailer tire really fast and get me back on the road. The whole experience was great.

I have been going to Big O for probably 5+ years. They have always taken time to answer my questions. I appreciate the friendliness of all the guys. Service has been great. Makes you want to keep homing back

I was driving a Budget Rental vehicle that was losing air in the tire. Big O was great to know the rental car process and worked me in when I dropped it off over lunch. The price to patch the tire rather than me having to drive back and forth to the airport to get a new vehicle was AWESOME! Quick, easy, and knowledgeable.

The team at Big O Tires at Lakewood were very helpful. I will likely return to this location for any future service that my car requires.

Great job. Appt was at 8:00am. Not in til almost 9.