
By anonymous | 9/6/2019
I've been a Big O customer for years now but this was my first time at the store in Lakewood. They were great! They saw a few of us waiting so they opened the doors early. I was getting a new tire and they had me on my way in 30 minutes! Thanks, guys!

By Linda Joy | 4/26/2023
I researched buying a set of 4 tires on the website. The information it asked of me about my current tires was very thorough so I knew I was ordering the right size. I reserved an appointment online which was confirmed. When I brought my car in to the Big O store, my car was taken in right away and I was out the door within 45 minutes with a new set of tires including a needed alignment.

By Kim | 9/6/2019
I had a nail in my tire. They took care of it for free in less time than it took me to walk to Starbucks and back. I don't WANT to have car service issues, but it gives me peace of mind to know that there is such a great shop right in my neighborhood. Thanks again for your help!

By AM | 4/18/2023
The guys at Big O are always so reassuring to work with. As a woman, it's easy to feel like I could be taken advantage of at a place like this, but these guys operate with so much integrity and honesty that I've never had to worry about that here! I've been in at least a dozen times, and each time I'm treated with respect and integrity. I'm so grateful this business is here!

By Jack Blankenship | 9/6/2019
Very quick Service, very professional attitude and Work

By Anonymous | 4/18/2023
Big O has always been able to handle drop ins when I have had vehicle problems. I have been going to this store for over 20yrs. The managers always provide competitive pricing. When I have a question to the repair and unable to answer my questions, they make their mechanic available to explain why the repair needs to be done.

By Mark | 9/6/2019
Got us in for a flat repair it was quick and easy Thanks Lakewood Big O

By K crisp | 4/14/2023
The staff were behind to to the electricity going out but you would never know they were so polite and helpful

By Mary | 9/6/2019
Big O on Union in Lakewood is so appreciated and trusted. They have helped me take care of my car for years. There's no amount of $$ you can give for a good mechanic who knows your car. That would be Alan. The team always has someone give me a ride back and forth which is totally helpful. I'm always Amazed with this team of guys who really work well together in getting the job done. Thanks a million, Mare S.

By Mike V | 4/8/2023
Quick and easy

By Christen | 9/6/2019
Whenever something happens that I dont like they go above and beyond to fix the problem. I love this service shop.

By Kari B | 4/5/2023
I was highly satisfied with the ease of getting my daughters flat tire repaired and the staff was very friendly and helpful

By Shelley | 9/6/2019
I came in at a difficult time in my life and both the gentle men not only were very helpful but very compassionate. I just lost my husband. Both me left me feeling very cared for. THANK YOU

By ScottD | 3/29/2023
I got a good set of tires for a fairly decent price

By Travis Myers | 9/6/2019
Always a great experience. The dude victor at the front was awesome. He had a huge line first thing in the morning and got them all taken care of with an expert level of costumer service.

By Anonymous | 3/21/2023
I came in for a tire rotation, and it turned out to be much less time involved than they had originally thought.

By Gayle | 9/6/2019
I have been a devoted long time .... 20+ year patron of this Big O. I've always been treated well and will continue my business with this store (even though I have a very good friend who owns many other stores). I am now a disabled senior on a very tight fixed income and if possible, I would be grateful for some discounts on future products and service. Keep up the great work and quality employees.

By Megs | 3/17/2023
Eddie Knepp was friendly & got my vechivle serviced quickly. Completed before expected. Received a coupon at checkout for add’l discount.

By Hunter | 9/6/2019
Very quick service. They do what they say and make the process very transparent. It seems no matter how busy they get they can still take care of you as soon as you need them to.

By Ray | 3/14/2023
Eddie was helpful, I was able to drop off my vehicle early for my noise issue in the front of the engine. Received a call early with the diagnosis. I was texted when my vehicle was ready for pickup. Excellent service, highly satisfied.