Big O Tires

Great Service!

The guys are really a pleasure to do business with and are very friendly and helpful!

Appreciate the excellent communication by Brian and team in fixing my car! They did a great job diagnosing that a mouse was caught in my fan & that was causing the horrible noise & smell. Thank you again.

Every time I've gone there to drop off my car for any tire servicing, they been very upfront with my needs and how long it will take. I really like their communication, especially when they're ready for pick up.

Always great!

Justin and the other associate "didn't remember his name" was very nice and informative on the product I was receiving and the price as well. I also observed another interaction with another guest and it was just as positive and good as mine was. Would highly recommend this shop to anyone.

There's a lot of options on where to buy a tire and then a lot of options on what tire to buy. After shopping around I was confident Josh and the rest of the team at Big O Lakewood were my go to. Josh spent enough time going over several tires to be sure that I was happy with my purchase! He went the extra mile to ensure I was satisfied! Great team and great new tires.

Quick, courteous and complete

Had a blow out and brought tire in for replacement. Was in and out in 15 minutes. Great work, THANKS!

The entire process was smooth and easy. Dropped off the vehicle in the morning, got a call shortly later with the diagnosis, and a text later that my vehicle was done.

Quick in and out for an oil change and reminder that I needed new wiper blades. Done!

There’s nobody I trust more with my car than the guys at this store. I can’t tell you the peace of mine I have interacting with them and having them taking care of my car. They demonstrate so much integrity and are completely trustworthy, which I know is rare in the world of automotive repair and service! My car always comes back in better condition than when I brought it in, and so do I!

The guys always do a great job and are very concerned about customer service.

I have been coming to this Big O for 30 years. they always treat me well.And do good service

Excellent service.

Properly fixed my tire in reasonable amount of time and didn’t charge me for being a former customer.

Drew, It is so nice to hear the store manager answer the phone professionally. Doesn't sound like a big deal. But it really is. Chris answers this way, ' good morning, big o tires, Chris speaking, how may I help you? ' Perfect, customer feels welcomed. The reason I bring this up. Today's young adults are so used to texting, they forget manners and it usually comes out this way in their greeting. (Name only) ie: Chris. Luckily it was a little slow at the store and i got a chance to visit with Alan. Service was great. Kevin

I have been having my vehicle serviced at this location for over 10 years and always had excellent service

I brought my new (to me) car in for an oil change & the front desk guys looked up what other maintenance I needed to have done on it. The technicians checked everything over & reported its clean status. I appreciate the friendly & thorough service. Thank you!

Eddie at the Union Lakewood store was very helpful! happy to answer all of my questions.