By Brian | 9/6/2019
Great Service!
By Anonymous | 2/7/2023
Eddie at the Union Lakewood store was very helpful! happy to answer all of my questions.
By KC | 9/6/2019
Appreciate the excellent communication by Brian and team in fixing my car! They did a great job diagnosing that a mouse was caught in my fan & that was causing the horrible noise & smell. Thank you again.
By Rudy M. | 2/1/2023
The technician also discovered that my rear drivers side brake system was inoperable. So rear bake system needed servicing also. I was glad that it was able to be service same day.
By Cathy | 9/6/2019
Always great!
By Robb S | 1/28/2023
Very friendly staff.
By Joshua | 9/6/2019
There's a lot of options on where to buy a tire and then a lot of options on what tire to buy. After shopping around I was confident Josh and the rest of the team at Big O Lakewood were my go to. Josh spent enough time going over several tires to be sure that I was happy with my purchase! He went the extra mile to ensure I was satisfied! Great team and great new tires.
By Lily N | 1/17/2023
I bought new tires from Costco, and since they don’t do alignments, I made an appointment here. During this, Eddie discovered that my shocks were entirely blown. I had no idea. He made time for me right then to replace them, and went out of his way to price match so I got an even better deal. This made a very stressful situation a lot easier. Thank you so much!!
By Bob | 9/6/2019
Had a blow out and brought tire in for replacement. Was in and out in 15 minutes. Great work, THANKS!
By Mel R | 1/13/2023
I was able to get my struts fixed and out the door in time to get my kids from school. I feel so much less stress driving and safer, will be returning for my tires when I can afford next. Thank you!
By anonymous | 9/6/2019
Quick in and out for an oil change and reminder that I needed new wiper blades. Done!
By SP | 1/7/2023
Fast and clear. He gave me a recommendation for the reasonable price tires.
By anonymous | 9/6/2019
The guys always do a great job and are very concerned about customer service.
By Erika W | 1/7/2023
Able to book on-line, Saturday appointments available, price comparable to other quotes, print out if alignment issues resolved at pickup.
By Mellisa | 9/6/2019
Excellent service.
By MV | 1/2/2023
Justin was great and made the experience so smooth and stress free. I love the tires and the way my car drives with the new tires.
By Kevin | 9/6/2019
Drew, It is so nice to hear the store manager answer the phone professionally. Doesn't sound like a big deal. But it really is. Chris answers this way, ' good morning, big o tires, Chris speaking, how may I help you? ' Perfect, customer feels welcomed. The reason I bring this up. Today's young adults are so used to texting, they forget manners and it usually comes out this way in their greeting. (Name only) ie: Chris. Luckily it was a little slow at the store and i got a chance to visit with Alan. Service was great. Kevin
By Mtnman56 | 12/26/2022
I came in without an appointment for a low tire. The associates checked for a leakand tire damage but could not find anything. The valve stem was replaced and the tire remounted. I was charged nothing for this service which I find rather unbelievable!
By Jennifer | 9/6/2019
I brought my new (to me) car in for an oil change & the front desk guys looked up what other maintenance I needed to have done on it. The technicians checked everything over & reported its clean status. I appreciate the friendly & thorough service. Thank you!
By Anonymous | 12/23/2022
The service was exemplary Thank you