Big O Tires

I pulled in about 8;15 am for a tire rotation and and was heading home before 9.

The technician also discovered that my rear drivers side brake system was inoperable. So rear bake system needed servicing also. I was glad that it was able to be service same day.

Hi Andrew, I take my car to Big O all the time for maintenance. Last Friday, I believe, the check engine light and the hazard lights came on, I drove it to Big O. They had it for several days, said they found the problem, new fuel injection and coils, changed many fluids. Picked it up on Tuesday, I think, drove to King Soopers, came out of there, started the car, same problem, lights back on and car sounding like it isn't going to run. This is after I paid $1200.00. Bryan took it back, thinks he found the problem, called Toyota where I bought it, found out I had bought an extended warranty and they would cover it. Chris said he would get it over there if it would help me but I went ahead and drove it over. So, Bryan and Chris were very good to me but misdiagnosed the problem and I don't think I should have to pay for this. So, if you would take a look at this issue and let me know what you think I would appreciate it. So I believe they had the car last Thuesday thru Wed, Aug 10-16. It is now at Toyota since Aug 16. One of the managers called me from Toyota, said they have to prove to the company that covers the warranty that this wasn't caused by an accident or anything else before they will cover it. I would appreciate your consideration for reimbursement. It will take Toyota about 8 hours to get the area that causing the problem. If they can't prove it just malfunctioned or whatever Toyota won't pay for the labor to get to the area or the repair. Thank you, Beverly Seigneur 303-947-1809

Very friendly staff.

Got me in same day I called, and finished much sooner than I anticipated, especially for being lunch hour. Thanks!

I bought new tires from Costco, and since they don’t do alignments, I made an appointment here. During this, Eddie discovered that my shocks were entirely blown. I had no idea. He made time for me right then to replace them, and went out of his way to price match so I got an even better deal. This made a very stressful situation a lot easier. Thank you so much!!

The owner is dead sexy!

I was able to get my struts fixed and out the door in time to get my kids from school. I feel so much less stress driving and safer, will be returning for my tires when I can afford next. Thank you!

Great service shop. Very nice and knowledgeable staff.

Fast and clear. He gave me a recommendation for the reasonable price tires.

Stopped by to find out why one of my tires was going flat. Even though they were busy they quickly diagnosed the issue and I was on my way which I greatly appreciated.

Able to book on-line, Saturday appointments available, price comparable to other quotes, print out if alignment issues resolved at pickup.

It's not often I feel compelled to write a review, but sometimes a good experience is worth a story. I came into Big-O after feeling a little overwhelmed at the options of tires, the mix of reviews (both professionally and customer reviews), and pricing across websites. I was fortunate to speak with Stephen (an assistant manager I believe) who took the time to hear my concerns, answered some questions, but I was most happy with the time he took when asked for recommended tires that would suit my SUV. He took the time to list down top three recommendations, look at the pricing options he could obtain, and gave me a quote on a tire that I'd read favorably about. With the combination of his straight forward help, the price being more than competitive from my research, and a quick turn around on getting them on my tire, I was happy to proceed. The service overall was great, with my only nitpick being that they over inflated my tires (oddly mine calls for 6 less psi in the front tires, but I fixed that easily). Thanks Big-O of Lakewood (on 320 S Union Blvd)!

Justin was great and made the experience so smooth and stress free. I love the tires and the way my car drives with the new tires.

Timely service and ease of appointment.

I came in without an appointment for a low tire. The associates checked for a leakand tire damage but could not find anything. The valve stem was replaced and the tire remounted. I was charged nothing for this service which I find rather unbelievable!

I have been going to Big O for probably 5+ years. They have always taken time to answer my questions. I appreciate the friendliness of all the guys. Service has been great. Makes you want to keep homing back

The service was exemplary Thank you

The team at Big O Tires at Lakewood were very helpful. I will likely return to this location for any future service that my car requires.

Was able to get my car serviced for a minor electrical issue very quickly. Staff were very helpful and courteous. There was good communication during the repair process. I continue to use Big O tires not just because of great tires and tire service, but because of their great auto repair knowledge.