Big O Tires

I called the Big O Store in search of new wheels and tires, and I got all my questions answered. I spoke with Josh and learned more than just what I asked. Josh was very informative about wheel widths and tire specs. A few days later I called Josh back and had him order the tires and wheels I wanted. Josh called me when they had everything ready to go. When I got to the store I was handled like an old friend and was very pleased with my dealings and service.

I had bad brakes. I was able to leave the vehicle, and the work was done in great time. Excellent work and cost.

Check engine light came on. Went to 3 other repair facilities before I went to this Big O shop. Had a Big O coupon in my hand as I went in. Greeted promptly & with a smile by Brian Becker. Explained the symptoms to him, presented my Big O coupon, Brian along with super technician Alan Peterson, gave the diagnosis, a FAIR price to repair with no B.S. and I left it then for them to do the work. They fixed the problem, called and I picked up the vehicle the same day (how dare they).....What a hassle free experience.....Thanks!

The people is why I aways go back to this location, so friendly and helpful and the head mechanic is so trustworthy

Brian was great to work with and very friendly. He worked hard to make sure we got the best deal he could find. I've been coming back for years because of the quality of service here.

They did a great job on my car had my car in and out fast didn’t have to wait long they toke care of my car how I would of

I was getting off road tires for my jeep and the mounted one to check the clearance, found it would not and found the best one that would. Jeep looks great and workers great.

The gentlemen at the front desk was super friendly. Had all the answers to my questions.

Guys did a great job with flexible timeframe fixing the suspension/steering rack/pinion on my wife's Outback. They even gave me specialist advice for some Subaru-specific work I'll probably need in the future. They're always respectful, helpful, and effectively do the work they promise. I'll keep coming back to them for tires and maintenance as long as I live in the neighborhood.

Always the best service at Big O. Myself and family members all use Big O and recommend them to others.

I used to go to a Big O close to home, but the Lakewood location was recommended years ago by a co-worker and I'm glad I listened! The staff is always awesome, and it's nice to see Drew (the owner) there. My service (new tires and an alignment) was completed in record time, I'll be back in a few months for my winter tires!!

They were very friendly and straight to the point.. Excellent service! Check out TalkinSpicyNess on instagram and Youtube

Overall I had a good experience and the customer service professional was very thorough on the work being done. Only thing I didnt receive was the sticker to let me know when to service my tires again. It's always helpful so I'll Mostly likely call to get my next mileage service due date. Thanks big o tires!

Quick and reasonable cost.

I always appreciate the great customer service and friendly faces here. I feel like I can trust the employees' recommendations and never feel taken advantage of, which is so often the case at other car repair shops.

Staff was friendly and approachable. They did not hold back on what they were checking for and rough estimates for cost and time. Very communicative about costs, wants vs. Needs for the car. And checked every step that we were ok with what they would do.

Sales associate didn't try to sell us the most expensive tire, he helped us pick out the right tire. Vehicle ready in one hour, 4 tire change. Excellent work.

I just had a tire repaired. But very fast phone service and may return to have struts installed.

Josh and crew took really good care of my car. I would do business here again. DJ

I called and spoke to Wes on Tuesday.Told him I needed an appointment for Wednesday. He was able to look up my previous tire purchase, and I told him I wanted the same ones again. When they got my car up for the tires they found my brakes were bad. He took me in to show me them, so I also had the brakes done. It was going to take awhile so I told Wes I was going to go eat and he texted me to let me know when it was done. Great customer service!