Big O Tires

I had an awesome experience at the Big O in Lakewood. They were very helpful, upfront and honest about what they were working on. Brian was great. He asked the right questions and repeated my problems with my car back to me to ensure that we were on the same page. I really feel taken care of after my experience. I have been buying tires there for years, but now I'm going to be visiting for literally any other service they offer to complete on my Cadillac because I know they will do a good job.

Prompt, friendly service for a reasonable price. Gave me options to choose the best product for my needs. All positive employee engagements

Chris and his team are honestly a group of SOLID guys. They have helped me out of some sticky situations here lately and I really trust their judgement. This is the only shop our family uses and as long as this team here we are going to continue to use this service shop.

Prompt courteous service from the staff exactly what we needed for Tire service. We would highly recommend Big O Tires to friends family…

Very friendly and did their best to get my tires on as quick as possible. Helped with a oil cover that fell off. Will be back

The PSI on one tire was extremely low. I was concerned that I might damage the tire if I drove it. Wes (person who answered the phone) assured me that it would not damage the tire and to bring it on in. I had to wait for it and they did a great job. Really impressed with the service and the personnel. Will definitely go back for future problems and/or new tires as needed.

I will shop there again

Good Coffee

Unfortunately had to have a rather expensive repair done to my car. I got in same day, work was done in one day. Problem seems to be fixed. I have had other big ticket repairs at Big O and have always been satisfied. Oh"�and I get my tires there too.

Very friendly staff !

We were happy with the service and the people were friendly and helpful.

Wesley was wonderful. He was courteous and kind and took great care of my vehicle. They kept me informed and offers me coffee while I waited. Lovely experience!! I’m coming back for new tires when I need them for sure!

Brought my car in due to a flat. They quickly got me checked in. The waiting area was clean and well maintained. Even though it was a busy morning, the tire repair was done quickly.

Wesley the gentleman that appeared to be in charge was amazingly courteous and professional. His personality and friendliness seemed very genuine. It's so very nice to experience true customer service again. Enormous kudos to Wesley, he made the experience one that will bring me back to that location as long as he is there and it's 4 hours away from me.

Quick service when I needed it. Thank you!

I had a nail in my tire, very visible and super easy. The guys were awesome. Took care of me like I was buying the most expensive tires in the place. Fixed the flat for free. Couldn't be more impressed an will be buying my next set of tires from them!

Good job y'all.. sorry I don't like writing reviews but I gave y'all fives

The team patched a slow leak - I assumed there was a charge (and I would have been happy to pay!) but I was just wished a great weekend saying they’d earn my money next time I needed a service!

I am transitioning from being a long time Discount Tire customer to a Big O customer and appreciated the facilitation in my transition.

I have been coming here for years because of the great people and great service