Big O Tires

I called the Big O Store in search of new wheels and tires, and I got all my questions answered. I spoke with Josh and learned more than just what I asked. Josh was very informative about wheel widths and tire specs. A few days later I called Josh back and had him order the tires and wheels I wanted. Josh called me when they had everything ready to go. When I got to the store I was handled like an old friend and was very pleased with my dealings and service.

Everyone was friendly and explained everything to me. I wish it didn’t cost as much as it did but I do understand why and the job was very well done. Overall it was a great experience compared to other places(out of state) that I’ve dealt with in the past.

Check engine light came on. Went to 3 other repair facilities before I went to this Big O shop. Had a Big O coupon in my hand as I went in. Greeted promptly & with a smile by Brian Becker. Explained the symptoms to him, presented my Big O coupon, Brian along with super technician Alan Peterson, gave the diagnosis, a FAIR price to repair with no B.S. and I left it then for them to do the work. They fixed the problem, called and I picked up the vehicle the same day (how dare they).....What a hassle free experience.....Thanks!

Work was completed in advance of estimated time. Nice! Flat tire was fixed for free. Very nice!! Two people recommended Big O Tires. One person has used Big O Tires previously.

Brian was great to work with and very friendly. He worked hard to make sure we got the best deal he could find. I've been coming back for years because of the quality of service here.

Friendly and honest

I was getting off road tires for my jeep and the mounted one to check the clearance, found it would not and found the best one that would. Jeep looks great and workers great.

The front desk staff was very friendly and talkative!

Guys did a great job with flexible timeframe fixing the suspension/steering rack/pinion on my wife's Outback. They even gave me specialist advice for some Subaru-specific work I'll probably need in the future. They're always respectful, helpful, and effectively do the work they promise. I'll keep coming back to them for tires and maintenance as long as I live in the neighborhood.

Got a flat due to road construction. Big O ordered the right tire to match the set and changed the flat the next day.

I used to go to a Big O close to home, but the Lakewood location was recommended years ago by a co-worker and I'm glad I listened! The staff is always awesome, and it's nice to see Drew (the owner) there. My service (new tires and an alignment) was completed in record time, I'll be back in a few months for my winter tires!!

We had a flat on one of our work trucks. We dropped off the tire for repair. It was fixed and ready for pick up within 2 hrs. This tire was originally purchased at Big O so no charge for the repair.

Overall I had a good experience and the customer service professional was very thorough on the work being done. Only thing I didnt receive was the sticker to let me know when to service my tires again. It's always helpful so I'll Mostly likely call to get my next mileage service due date. Thanks big o tires!

Wes and Victor are consistently friendly and helpful. Wes texted me my quote over the weekend and schedule my appointment. This is hugely helpful since I live in the mountains and have bad reception. Thanks guys!

I always appreciate the great customer service and friendly faces here. I feel like I can trust the employees' recommendations and never feel taken advantage of, which is so often the case at other car repair shops.

FRIENDLY, HELPFUL, SKILLED!

Sales associate didn't try to sell us the most expensive tire, he helped us pick out the right tire. Vehicle ready in one hour, 4 tire change. Excellent work.

I got a lot of work completed, it was done very quickly for the amount that needed to be done. Work done well, and great customer service.

Josh and crew took really good care of my car. I would do business here again. DJ

Follow up repair handled quickly and professionally