By Jorge | 9/6/2019
Excellent professional service
By Laurie S | 9/7/2021
Very helpful and professional staff. Very good and timely communication.
By Ted | 9/6/2019
Friendly, knowledgeable
By David S | 9/2/2021
They were pleasant, did what they needed to in a prompt fashion and the price was fair. Also no upselling.
By anonymous | 9/6/2019
Fast precise, good service, competent, convenient, clean, good experience
By Anonymous | 9/2/2021
These guys are fantastic. Almost like brothers. Everytime I come i feel like it is not complete without making sure I bring breakfast. With the care they show me and my vehicle, I feel it is only right to take care of them. I'll always snag a dozen doughnuts for the boys and they are always top knotch service.
By Brent Southern | 9/6/2019
The staff did a great job of letting me know how long it would take to complete the work and gave me advice regarding future service needs without trying to force the work that day.
By Chuck | 9/2/2021
Friendly folks at the check in. Simple explanation of what was to be done. Everything worked as planned. Greatw service
By Hanna | 9/6/2019
They took great care of me. My only comments are that they did not inform me my vehicle was ready until 20 before closing, and they did not put my spare back underneath the bed of my truck. Other than those thing, the gentalmen were very nice and worked above and beyond any tire company I have been at.
By Bryan L | 8/28/2021
Been a returning customer for years. Drew and his crew have always been upfront and honest when discussing my needs. They present any problems they see but don’t pressure me into making a decision if I’m not ready to. They give me the fact and allow me to make the final call. They are relaxed and have great customer service! Will return again!
By anonymous | 9/6/2019
I purchased new tires for my 2014 Jeep Grand Cherokee SRT recently (repeat customer). Cory did a great job of letting me know my options and availability, and getting my Sumitomos to the store the next day. Brian advised me of critical brake pad wear, that if not caught sooner, could've resulted in caliper/piston damage (i.e., BIG $$$). He got my new brake pads and rotors installed during the same tire install visit, and an alignment, too. Thanks Big O for keeping me on the road, driving hard and stopping fast!!
By Mike V | 8/27/2021
Just came in for oil change, and check on price of tires. found out tires were on saleat a good price and in stock. staff was very helpful and informed.
By anonymous | 9/6/2019
These guys are like family, and they always make sure my car is safe on the road. Thank you!
By Jill S | 8/26/2021
fast efficient service
By Marcus | 9/6/2019
Amazing experience at this location! Needed a quick oil change and general car check before a long distance trip. They were able to get my car in and finished 1.5 hours earlier than expected. Victor made the experience with his friendliness and customer care.
By Travis S | 8/25/2021
Extremely fast service. The guy I worked with was honest in time estimations and ended up getting the work done way ahead of schedule. He showed a lot of empathy about me having to get my dog to the vet and it all felt very genuine. Excellent job
By Leeann | 9/6/2019
Great service. Friendly quick and thorough!!
By Wendy | 8/24/2021
Great customer service. Excellent mechanics
By Jo Luttrell | 9/6/2019
The guys are great! They are polite, professional and got me right in even though I didn't have an appointment. They also fixed my flat tire several months ago for free. Their "extra mile" service then was the reason I went back when I needed auto repairs as well as oil change.
By Steve C (HBR) | 8/21/2021
Fast friendly informative and great service Thx Big O Steve