By Eric Eastment | 9/6/2019
Brian Becker (manager) got my Jeep through promptly and work was done right. I appreciate his professional assistance and advice. I will be a return customer!
By Chris C | 4/15/2021
I called them for an appointment and they got me right in. They took me home and picked me back up 1 1/2 hour later.
By anonymous | 9/6/2019
Great and very friendly: Everytime I go in there always very helpful and very friendly!
By Jill S | 4/13/2021
The salesman/associate was super kind, helpful, and informative.
By anonymous | 9/6/2019
They were very friendly, helpful and fast. The waiting area was very nice. I was just having my tire pressure checked, which is free, and they let me know that if they find a puncture, it would cost $20 to repair. They got my consent in advance. It turned out that I did have a puncture. They fixed it and when I went to pay, the gentleman simply said "Merry Christmas" and charged me nothing. There is karma coming his way!
By Loyal Big O Customer | 4/7/2021
Big O has always done a great job for me. I don't take my vehicles any place else for R&M. The staff and service are first class. Victor worked with me this last visit. He was excellent - can't say enough great things about him.
By Kristina | 9/6/2019
Had tires put on back in November and hvac valve replaced, new brakes and oil change in August. Both time service was prompt, professional and thorough.
By dencochuck | 4/7/2021
Victor provides an excellent experience, was forthcoming with expected time and delivery and with a positive attitude.
By anonymous | 9/6/2019
I've used them a couple of times over the last year for new tires and maintenance. It's always been a positive experience with them clearly explaining the needs of my older car.
By jmurphy | 3/31/2021
The staff was friendly and knowledgeable. They didn't try to sell me unnecessary things but were clear about what needed fixed. They were timely and communicative.
By Tony | 9/6/2019
Good
By Bill | 3/30/2021
Everything went smoothly. I was able to complete my tasks on the phone by the time thw work was completed.
By David Saavedra | 9/6/2019
The customer service rep was very friendly and professional!
By Nick b | 3/26/2021
Great service at a great price
By Stefano | 9/6/2019
Was hoping to get a flat tire replaced, but it was unfortunately not fixable due to its location near the sidewall. The salesperson called with an economical replacement tire in mind and was able to complete the repair within the day. Appreciated the quick work and review.
By Curtis B | 3/19/2021
My van blew a spark plug out of the head on the way to work and I happened to be near the Union and Alameda location. I drove directly to Big O and pulled in with no appointment. They immediately took my van in and began the work before I could even get picked up. Alan the mechanic had the parts ordered before I left the shop and the van was finished a couple hours later. This shop is awesome and the guys at the front desk were very friendly and inviting. This location ROCKS!!!!!
By Jeff | 9/6/2019
I am from out-of-town. The service persons at this location were friendly, professional, and quick with the service they provided. I was very happy with the whole encounter.
By Frankie Armijo | 3/16/2021
Fast & efficient
By Amber | 9/6/2019
I recently purchased 2 sets of winter tires and had the 90K maintenance work done on my 4x4 truck. For all 3 visits, I left my vehicles overnight and everything was done early the next morning. I will continue to use this local shop for tires and maintenance.
By SamU | 3/3/2021
Very polite and respectful staff, had to wait a day for the tire I needed to come in but that definitely wasn't a problem. Overall great service