By John | 9/6/2019
Drew provided extremely excellent customer service as always. I will only buy my tires from Big O Lakewood Union Blvd because of the great team that works there. Always fast, friendly and on time with their promises.
By DOC | 11/30/2020
The staff at this store always takes good care of me and my cars.
By Chrystina | 9/6/2019
I've had a wonderful experience each time I've been. They care more about the customer's safety than overselling.
By ScottW | 11/28/2020
In and out timely, no surprises
By anonymous | 9/6/2019
I've been using Big O tires for several years because I feel that I can trust them and I get out outstanding service everytime.
By GerriB | 11/27/2020
Professional and friendly. Got the job done. Did have to wait two days for appointment due to Thanksgiving Holiday and Big O's not wanting to work on the tires on Wednesday before Thanksgiving so had to wait until Friday. Really terrific finding a woman behind the desk and doing a great job!
By anonymous | 9/6/2019
I has a screw in my tire and the guys at Big O were super helpful at repairing my tire, and they did it for free! There was a coupon on their website. The guys there were super fast and very friendly. I am definitely going there again!
By JoRetha | 11/25/2020
I’ve been coming here forever a few years and I’m always happy with the service. I never get pressured to have things done that I don’t need. I really appreciate that! And the people are always super friendly, even when they are swamped.
By anonymous | 9/6/2019
We are so grateful to have found Brian and his team at Big O Lakewood! Always great service and so friendly. They treat you like family!
By Fokusd | 11/24/2020
Overall the experience was great. The only issue, and this was very minor, was I scheduled an appointment with a female associate, possibly named Jennifer the day before my oil change. When I arrived for the old change, it did not appear my appointment was in the system. Otherwise awesome job to everyone there as always.
By Katy | 9/6/2019
Josh was very helpful.
By Gman | 11/23/2020
Total time for service compared to others.
By anonymous | 9/6/2019
I always use this store for all of my vehicles. Even though there has been some turnover through the years, the best staff is here! Friendly, helpful, and professional!
By Anonymous | 11/23/2020
They installed our new tires within 2 hours, as estimated. They offered to align our car, but told us they hadn't aligned it because it wasn't necessary.
By Joel | 9/6/2019
Tires are great. Service good & technician told me of ball joint issue before alignment. Said would take care of when replaced. Recommended replacement first. Appreciate the honesty. And told me to bring truck back when done, as I did not have the $$ to have you guys do it. Taking care of the problem this weekend and hopefully can get a free or discounted alignment upon return. I purchase over $1000 tires & even the service road hazard agreement on each tire. Thanks!
By GMAN | 11/23/2020
Quick and easy to get work done.
By Evan | 9/6/2019
Great all around service. Will go there from now on.
By Sparky | 11/20/2020
Kindness and knowledge of staff. Price didn't change when service was completed.
By Bryan | 9/6/2019
Great place, great people. I recommend to everyone
By Sara | 11/17/2020
I walked in they took care of me right away. They found the problem right away and i was on my way