By anonymous | 9/6/2019
They were friendly and timely, and even remembered my name from last time I was in!!
By Brittany D. | 7/25/2020
I got a flat while driving around. Had to put a donut on just to get my car to Big O tires. When I got there they laid out all my options and helped me to make the best choice for my car and wallet.
By Jesse | 9/6/2019
Had a great experience with Chris and his team while getting 4 new tires and an alignment. Not only was the team courteous and knowledgeable, but the service was prompt and the price was great! See you in 70,000 miles!!
By TM | 7/10/2020
Staff listens and takes care of the service I need and do not try and sell me services I donot need.
By Nick | 9/6/2019
Came to get my tires rotated and topped off, and the whole experience was quick, easy, and friendly. I have been coming here for a while, and will continue to be a regular customer!
By Anonymous | 6/19/2020
Great customer service. And very kind professional people. As a woman, I feel taken care of and not taken advantage off.
By Janet | 9/6/2019
As always, the guys do a great job, are knowledgeable and helpful. I use this store for auto service and tires.
By Charles P | 6/17/2020
This location takes care of my entire fleet!!! I have had nothing but great service. and am always very happy with their work.
By Martin | 9/6/2019
many time repeat customer! when I need something mechanical done with my vehicle, simply put, I trust them. All "routine" services such as oil and filter changes, tire rotations and repairs, etc., are always done correctly. If something repair-wise is needed, technician Alan is a *master*. There are lots of people in the car repair business. When you find someone you can trust, stick with them. I have found who I can trust!
By Anonymous | 6/16/2020
very professional, Highly recommend. Thank you
By Marlene | 9/6/2019
I am not sure I received a tire rotation, although it was promised. It was not listed on my receipt, and I doubt that it was done??
By Peter | 5/29/2020
I trust this place, guys know what they're doing and always ready to help. It's my go to service center.
By Josh | 9/6/2019
customer service was great, the employees were quick and efficient, this is not human error by any means and I am not looking for a money refund, I went in on March 29 with my Nissan 2001 pathfinder, had a heavy vibration on the upper left tire anytime I accelerated to 60-70 MPh, (annoying), so I had my tires rotated and balanced, the vibration is still there, only in the back now and happens when I decelerate from those speeds, any suggestions? Again this is not a negative review
By Greg | 4/15/2020
I Purchased my tires online got a call of confirmation and my scheduled Appointment time. The tires I purchased the Crosswind H/T are very good. I'm very satisfied with the tires And the service I was provided with that you guys
By anonymous | 9/6/2019
I took my vehicle in for a tire balance & rotation. I ended up replacing the air filter, transmission fluid, power steering fluid, and oil change. I did not plan on having the much needed additional work done or the expense. Alan and Brian understood my concern and offered a coupon to help with the cost.I will be taking my vehicle here for all future services. Additionally, I have recommended this Big O location to my family and friends who have said they will now be taking their vehicles here to be serviced.
By anonymous | 4/14/2020
A few weeks ago I called for an appointment to get my tire plugged after waking up to a flat tire from running over a nail. They said to come right in. The gentlemen working that day went out of their way to provide extraordinary service. They went above and beyond, even helping me get to work in a blizzard. They made my life so much easier in a very stressful time (I work in healthcare and was trying to get to work ASAP). I'll definitely go back to Big O Tires at this location!! Big thanks again!!
By Carol | 9/6/2019
they are my go to guys after ford dealership keepers
By anonymous | 4/13/2020
Friendly and helpful. Did not try to push extra services.
By anonymous | 9/6/2019
Single mother"�I came in the store to ask if they would replace a new tail light lens on my car for the one that was cracked. Brian didn't hesitate to take care of it for me. And, I also needed four new hubcaps installed, as well. Again, very willing to help me quickly! I brought home sugar cookies as a small thank you for their assistance at no charge!! I would highly recommend using this store!!
By Amanda | 4/12/2020
Great service! Great team! Will be back!