Big O Tires

The mechanic did an excellent job. He was professional and knowledgeable about his job. He always displays a positive attitude toward me on numerous occasions. He would explain to me if there is something wrong with my car and then he would fix the problem accordingly. I am proud of him and encourage him to keep working hard. There was only one problem with Jennifer. She was disrespectful over the phone when she called me to pick up my mini-van and I didn't like it. She seemed to be racist

Professional, courteous, reasonably priced

Everything went good. I would recommend not assuming the customer wants their old tires left in the back seat though and charging them a disposal fee. The previous tires were terrible and was part of the reason the vehicle was in the shop for over 2 months. I drove back to Big O so that all 4 of the old tires could be removed from my vehicle.

This is my second trip in after I purchased my tires here. I've had two screws invade the tires and the crew here, Chris and Brian have been the best. Courteous and quick. I will not be going anywhere else for tires!

I needed a new valve stem. It was replaced free of charge Thanks....will be back to do future business

I always use them to change my oil and for my tires.

as alway good work, took longer than normal another car blocked the alinement area waiting for a part perhaps poor planning???

Great Service

Nice and friendly

They got me in for a flat tire when Big-O-Tire of Evergreen couldn't fix it for 2 days! (BTW, Big-O of Evergreen is TERRIBLE!..no way Ashley should be in a customer service position) Excellent service and speed of repair! Good job Brian!

guys are always good to work with good attitudes.

Great service.

Initial contact seemed non interested. Not only in me as a customer, but just not engaged in the business.

This is my second time at your place of business; my only hesitation was the price of synthetic oil; I may try to learn to change my own oil...

Took advantage of your tire sale in July/August, but have never seen the $50.00 rebate card from Big O. Sadness.

Very nice customer service.

We've been coming to Big O for some time now and always have really good experiences. During our last visit, we were charged/serviced for something which we ended up discovering was not part of the recommended 35k mile service. My husband, who wasn't present at the time of the service, called and talked to the manager. The manager corrected the mistake by refunding the labor charges associated with the service item.

As promised, good quick service, fair deal.

We get our tires fro Big O and have them do regular rotations. This one was quick, easy, and professional. We did have one problem in the past year with a hubcap that wasn't properly secured, so I recommend checking those before you drive away.

These guys are terrific. Prompt service and they don't over-charge.