Big O Tires

good quick service on a very busy day at Big O

As always the customer service was #1. The new manager appears to be able to handle the rush of customers in the early morning.

Good overall

These people are the best. Do great work each time i have been in for service.

I made an appointment and they were right on time taking my car in and putting on the tires and getting me out very quickly

I have taken over maintenance of my mom's car after my dad died. Big O Tires was very helpful as we navigate these uncharted waters. I felt valued even though I am a bit clueless.

My experience at this particular location has always been positive. Friendly staff, fast service at an affordable price. Recommended!!

I have used big o on union Blvd in Lakewood for years and they have always taken care of my cars. Service and workmanship is great.

Brian was great. He needs to clone himself. I was in three times in the last week and there was always a line at the counter and sometimes the wait was up to 1/2 hour. That's to be expected but not when you have a called in appointment. I am switching my car care business to you guys as long as that doesn't happen again. Thanks,

Victor is The Man! Please keep him here!!! Sarge is a GREAT addition to your store! I knew him from the Littleton Bowles location. I was very happy to see him here.

quick service

Thank you for your help on getting new tires, and for fast reliable service again for our car.

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Friendly, fast service. They always take care of me.

The guys in the shop are great.My only complaint is the "shop materials" fee on the invoice.Just be upfront and charge another $5 for the oil change if it cost another $5.Don't try to sneak that in.

The tire pressure after 4 days was 38 lbs I didn't check the day I got the work done They were all pretty much even so I suspect no leaks. The lug nuts checked out at 140 and that is the suggested torque spec. No leaks and the wheel has the proper torque. That's is what I ask for Thanks Tim

Assistant manager and staff installed a high level of confidence by their quick identification of the problem and timely solution. Their overall professionalism (knowledge, skill, and awareness of customer relations) lessened the impact of an otherwise irksome situation.

I brought in my girlfriend's car for an oil change. They checked everything out and told me specifically what was wrong with it. Lucky for me, she needs new breaks or maybe not so lucky me.

I went into the store at 7:15 am on Sat Jan 23rd and was told it would be an hour and a half to finish my car. I had other things I needed to take care of and said I couldn't wait that long. The very nice desk person offered me a 2:00 pm appt. and I took it - figuring it would be quicker that way. I should up at 2:00pm and proceeded to wait - my car sat in the lot for a half hour before they took it into the bay and then it took another 40 minutes to complete the job. If I set an appt. I expect my service to start with in 5-10 mins. of that time. So rather than 1 1/2 hour with an apt I waited 1 hr and 10 mins..

Work was done well with complications ironed out as they popped up. Good friendly staff to interact with.