Big O Tires

work done by the promised time. synthetic oil change and tire rotation.

I appreciate the great customer service. And the over all knowledge & service of my vehicle. Excellent Work On My Inner & outer Tie Rod. The service was Excellent, Fast & Friendly.

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The new staff in the front store was a good improvement.

Your agent answered all my questions about synthetic oil and for a high mileage truck like mine recommended a product just for that, so I went with it and it feels like it runs just great. it must be good because it is kind of pricey. I did not like the shop products (or something like that) fee however-what's up with that?

I went in to get new tires and have someone diagnose a noise I had been having. They found the reason for the noise and also noticed I needed new rear shocks. I was able to get everything taken care of in one visit, and the noise is gone. I was happy to get that taken care of, as I had asked to have this noise looked in to the last two times I was in, and no one did anything about it.

I was able to get in for an oil change at prime time in the evening and it was finished within 45 minutes. The store also provided me with a nice military discount.

Good job!

Excellent job! The manager treated me with respect.

Great bunch of guys. Always work with you and provide great service

The guys did very good and met my expectation

Showed up without an appointment for an oil change. There was availability so they took my car right back. The service was completed quickly and the staff was friendly and professional. Great team!

Time on hold was almost 20 minutes. I had to call back to have my call addressed

I originally bought tires at Big-O, but have come back several times for car service - they are always knowledgeable and they make a huge effort to get the services done right and quickly.

I had a clear choice between replacing my tires at Discount Tire, or at Big-O Tires. I inclined to Big-O because of the deal I was offered.

I got four big o a/t. The service was very good. They got me in and out ahead my scheduled times. The same we they aligned the wheels on my other vehicle and installed four other tires. The whole experience was very good.

Felt really confident leaving that everything was as they said it was. They didn't try to sell me on any air/cabin filters, or gas line cleaning or anything of the like. It was refreshing. They did a free tire rotation, but the cost for my oil change was over $70.

Just needed an oil change and tire rotation. Got in quickly work was done in less than an hour.

They did excellent job

Overall, I was pleased with the service I received.Customer service was good; service good. Waiting 1 1/4 hours for an oil change and tire rotation (at 7:00am) seemed a little excessive, but it is what it is.