Big O Tires

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I have taken over maintenance of my mom's car after my dad died. Big O Tires was very helpful as we navigate these uncharted waters. I felt valued even though I am a bit clueless.

The guys in the shop are great.My only complaint is the "shop materials" fee on the invoice.Just be upfront and charge another $5 for the oil change if it cost another $5.Don't try to sneak that in.

I have used big o on union Blvd in Lakewood for years and they have always taken care of my cars. Service and workmanship is great.

Assistant manager and staff installed a high level of confidence by their quick identification of the problem and timely solution. Their overall professionalism (knowledge, skill, and awareness of customer relations) lessened the impact of an otherwise irksome situation.

Victor is The Man! Please keep him here!!! Sarge is a GREAT addition to your store! I knew him from the Littleton Bowles location. I was very happy to see him here.

I went into the store at 7:15 am on Sat Jan 23rd and was told it would be an hour and a half to finish my car. I had other things I needed to take care of and said I couldn't wait that long. The very nice desk person offered me a 2:00 pm appt. and I took it - figuring it would be quicker that way. I should up at 2:00pm and proceeded to wait - my car sat in the lot for a half hour before they took it into the bay and then it took another 40 minutes to complete the job. If I set an appt. I expect my service to start with in 5-10 mins. of that time. So rather than 1 1/2 hour with an apt I waited 1 hr and 10 mins..

Thank you for your help on getting new tires, and for fast reliable service again for our car.

work done by the promised time. synthetic oil change and tire rotation.

Friendly, fast service. They always take care of me.

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The tire pressure after 4 days was 38 lbs I didn't check the day I got the work done They were all pretty much even so I suspect no leaks. The lug nuts checked out at 140 and that is the suggested torque spec. No leaks and the wheel has the proper torque. That's is what I ask for Thanks Tim

Your agent answered all my questions about synthetic oil and for a high mileage truck like mine recommended a product just for that, so I went with it and it feels like it runs just great. it must be good because it is kind of pricey. I did not like the shop products (or something like that) fee however-what's up with that?

I brought in my girlfriend's car for an oil change. They checked everything out and told me specifically what was wrong with it. Lucky for me, she needs new breaks or maybe not so lucky me.

I was able to get in for an oil change at prime time in the evening and it was finished within 45 minutes. The store also provided me with a nice military discount.

Work was done well with complications ironed out as they popped up. Good friendly staff to interact with.

Excellent job! The manager treated me with respect.

I appreciate the great customer service. And the over all knowledge & service of my vehicle. Excellent Work On My Inner & outer Tie Rod. The service was Excellent, Fast & Friendly.

The guys did very good and met my expectation

The new staff in the front store was a good improvement.