Big O Tires

Time on hold was almost 20 minutes. I had to call back to have my call addressed

I was there for an oil change and new tires. The salesman found an inexpensive tires for my car that perform well. I'm very please with the results.

I had a clear choice between replacing my tires at Discount Tire, or at Big-O Tires. I inclined to Big-O because of the deal I was offered.

Good Service, thanks!

Felt really confident leaving that everything was as they said it was. They didn't try to sell me on any air/cabin filters, or gas line cleaning or anything of the like. It was refreshing. They did a free tire rotation, but the cost for my oil change was over $70.

So appreciated no charge after not finding anything wrong. Didn't make up an excuse to change me.

They did excellent job

Got in got out quick service like having nitrogen for my tires always buy my tires from Big O

I was happy to be able to get my car in for an oil change right away and to be in and out in about an hour.

thank you guys for all the work you do on my cars

I contacted Brian two days before my son went in to get new tires for his car. Brian was extremely helpful and wanted me to be an informed buyer. He told me to find out what size tire was on my son's car and call him back. I called him back the next day and he and I walked through different pricing options for the vehicle. He was very helpful. He told me my son could come in at 1:00 p.m. to get the new tires. My son went in and got set up with Brian. That all went well. However, my son ended up having to wait four hours to get the new tires. It was my understanding that he would get in pretty much right away once he arrived at 1:00 p.m. I wish that Brian would have been up front and said that my son didn't technically have an appointment. He would just arrive at that time and wait whether or not there were people ahead of them. That was the only drawback. I would have appreciated him being up front with me and/or my son.

I have been coming to this location for a little while now, and each time I come the service is exceptional. Drew the manager is fantastic as well! Thank you so very much!

In general all went well, no complaints

The work was done very quickly. I was greeted in a very friendly manner.

Not offered alignment check and bought 4 new tires. What gives?

My tire issue was handled quickly and I was very happy with the process.

Efficient and friendly but "free tire rotation" isn't free if you have to wait a couple hours every time you go to get the tires rotated

Victor does a great job on client service

The guys did fine

The people were very helpful and knowledgeable very helpful. Thanks for your service.