Big O Tires

1351 ratings
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Location

320 S Union,
Lakewood, CO 80228

Bill

By Bill | 9/6/2019

I found them to be friendly courteous and extremely willing to help.

anonymous

By anonymous | 9/6/2019

So appreciated no charge after not finding anything wrong. Didn't make up an excuse to change me.

Kevin

By Kevin | 9/6/2019

In general a good experience. Brian was accurate in his estimate of time taken for the tire swap. He even billed me a little less than quoted over the phone, so that's always welcome:) Not sure if there's anything that could be done about it, but the waiting area has a strong smell of rubber- big surprise:). Can the stored tires be plastic-walled off & have an attic fan pulling the off-gas to the outside?

anonymous

By anonymous | 9/6/2019

Got in got out quick service like having nitrogen for my tires always buy my tires from Big O

DH

By DH | 9/6/2019

We were surprised and saddened to find out that the previous store manager, Brian and his staff were no longer at the store. Brian always made customers feel like family and he was ALWAYS professional, prompt, and honest. However, what kept me coming back as a customer was his personable and just plain nice attitude. As a woman, being patronized is common with the automotive industry and the previous management NEVER behaved this way. With all of that said, the current assistant manager Steven was nice and respectful. However, I did not get a great feel for the new store manager, but will hope in time he can show the same patience and respect as the previous management.

Greg

By Greg | 9/6/2019

thank you guys for all the work you do on my cars

anonymous

By anonymous | 9/6/2019

I stopped in at 1 in the afternoon.They were busy, but got me right in. Said it would be 30 minutes and it was just about that.

Matthew

By Matthew | 9/6/2019

I have been coming to this location for a little while now, and each time I come the service is exceptional. Drew the manager is fantastic as well! Thank you so very much!

Ken

By Ken | 9/6/2019

I think overall it was a good experience. I like the crew there and they seemed knowledgeable. I have a tire pressure sensor that's not working and I have to go back for a 3rd time when they receive another sensor. It's a minor inconvenience that takes away "work time."

Lianne

By Lianne | 9/6/2019

The work was done very quickly. I was greeted in a very friendly manner.

DJ Robertson

By DJ Robertson | 9/6/2019

Thank you, for taking such good care of my cars needs in a professional manner! DJ

Susan

By Susan | 9/6/2019

My tire issue was handled quickly and I was very happy with the process.

anonymous

By anonymous | 9/6/2019

Dropped off early and my snow tires were on in an hour

Brent

By Brent | 9/6/2019

Victor does a great job on client service

Mike

By Mike | 9/6/2019

all good

April

By April | 9/6/2019

The people were very helpful and knowledgeable very helpful. Thanks for your service.

Sabra

By Sabra | 9/6/2019

Love the service. Don't like the parking lot, if you call it that.

Dianne

By Dianne | 9/6/2019

These guys checked out my car after I had a small tire leak and found I needed repairs to my struts and brakes. Prices were reasonable. Extremely polite and helpful staff.

Doug

By Doug | 9/6/2019

Timely and courteous service.

Robby

By Robby | 9/6/2019

Awesome experience all round, I spoke with Chris, Brian and Tony, all three are reliable good guys. Thanks for the help!