Big O Tires

The guys worked very hard to ge both my cars finished on the promised time scheduled.

Chris got me in with no appointment, work was done on time. No complaints.

I had issues with my tire pressure sensors and they were fixed. They did go back on soon but I returned and it now seems to be completely fixed. Also, they were spot on when it came to predicting the amount of time it would take.

Big O gets it done and exceeds all expectations each time I visit. Thanks guys.

Very willing to help. Acted like I was valued.

I pulled in about 8;15 am for a tire rotation and and was heading home before 9.

The repairs for brake pads was good but i felt it cost me a lot of money than i expected. At least 250 more than i expected so that's kind of something i hadn't expected and so may be next time i will consider more options before i rush to any repairs.

Hi Andrew, I take my car to Big O all the time for maintenance. Last Friday, I believe, the check engine light and the hazard lights came on, I drove it to Big O. They had it for several days, said they found the problem, new fuel injection and coils, changed many fluids. Picked it up on Tuesday, I think, drove to King Soopers, came out of there, started the car, same problem, lights back on and car sounding like it isn't going to run. This is after I paid $1200.00. Bryan took it back, thinks he found the problem, called Toyota where I bought it, found out I had bought an extended warranty and they would cover it. Chris said he would get it over there if it would help me but I went ahead and drove it over. So, Bryan and Chris were very good to me but misdiagnosed the problem and I don't think I should have to pay for this. So, if you would take a look at this issue and let me know what you think I would appreciate it. So I believe they had the car last Thuesday thru Wed, Aug 10-16. It is now at Toyota since Aug 16. One of the managers called me from Toyota, said they have to prove to the company that covers the warranty that this wasn't caused by an accident or anything else before they will cover it. I would appreciate your consideration for reimbursement. It will take Toyota about 8 hours to get the area that causing the problem. If they can't prove it just malfunctioned or whatever Toyota won't pay for the labor to get to the area or the repair. Thank you, Beverly Seigneur 303-947-1809

Customer service was great, the only reason I wouldn't go back is lack of any parking, hard to get in and out of parking lot.

Got me in same day I called, and finished much sooner than I anticipated, especially for being lunch hour. Thanks!

Brakes are still making same noise after service. Will be back next week to get them looked at again

The owner is dead sexy!

The team got me my car in the time me agreed on. The work was done on time.

Great service shop. Very nice and knowledgeable staff.

Ok service

Stopped by to find out why one of my tires was going flat. Even though they were busy they quickly diagnosed the issue and I was on my way which I greatly appreciated.

I called and was kept on hold for 10 minutes; finally called back and got a different person, who seemed hurried but set up an appointment for me. To me they seem very busy and somewhat understaffed. However, when I arrived for my appointment they were very friendly and they put on my new tires in record time. The price was reasonable too.

It's not often I feel compelled to write a review, but sometimes a good experience is worth a story. I came into Big-O after feeling a little overwhelmed at the options of tires, the mix of reviews (both professionally and customer reviews), and pricing across websites. I was fortunate to speak with Stephen (an assistant manager I believe) who took the time to hear my concerns, answered some questions, but I was most happy with the time he took when asked for recommended tires that would suit my SUV. He took the time to list down top three recommendations, look at the pricing options he could obtain, and gave me a quote on a tire that I'd read favorably about. With the combination of his straight forward help, the price being more than competitive from my research, and a quick turn around on getting them on my tire, I was happy to proceed. The service overall was great, with my only nitpick being that they over inflated my tires (oddly mine calls for 6 less psi in the front tires, but I fixed that easily). Thanks Big-O of Lakewood (on 320 S Union Blvd)!

The service was great and quick, but I have never paid more than $30 for an oil change at Ford or elsewhere. Just because it is a hybrid does not necessarily mean it takes a special oil. It was $44. I may look elsewhere or go back to Ford for an oil change. I bought all my tires at Big O and they are great.

Timely service and ease of appointment.