Big O Tires

Customer service was great, the only reason I wouldn't go back is lack of any parking, hard to get in and out of parking lot.

Very competent and friendly staff. The manager goes out of his way to make sure that the customer is well-taken care of.

Brakes are still making same noise after service. Will be back next week to get them looked at again

Staff was friendly and courteous. My car was finished a couple hours before I expected it. No hard upsell. No complaints, I will keep getting my oil changed here.

The team got me my car in the time me agreed on. The work was done on time.

Brian called me to make sure that I was taken care of; this store is wonderful and the staff always make sure that I am taken care of.

Ok service

Solid guys. I'll keep going here. They are always prompt with their service and flexible getting me in to see them.

I called and was kept on hold for 10 minutes; finally called back and got a different person, who seemed hurried but set up an appointment for me. To me they seem very busy and somewhat understaffed. However, when I arrived for my appointment they were very friendly and they put on my new tires in record time. The price was reasonable too.

I came in for an oil change/tire rotation and mentioned that there had been a noise in the front when I turned my wheels hard right. When I picked it up, the price was quite reasonable, and the noise had been a simple fix that the mechanic had taken care of at no charge. Quite pleased with this service.

The service was great and quick, but I have never paid more than $30 for an oil change at Ford or elsewhere. Just because it is a hybrid does not necessarily mean it takes a special oil. It was $44. I may look elsewhere or go back to Ford for an oil change. I bought all my tires at Big O and they are great.

Very nice folks... seemingly highly motivated to do right on behalf of customers. I'm satisfied.

Brian was outstanding and made all the difference by paying attention to details and ensuring the services was great, not just good. My only complaint is that I called to find out when I could come in to have four tires put on my car and the person (can't remember who) said 10 am. I came at 10 am and waited for 2.5 hours for the service to be completed. If it's always first come first serve, that's cool, but the customer should be told that when making an appointment.

Brian and the guys took care of job hapily and efficiently, the second day. The first day however the store closed and i got no call stating i would be taken care of the following day until after 4:00. I will continue as a happy customer regardless. Good shop. Good people.

When I arrived my trip odometer worked. It hasn't worked since I left.

Very good service and reasonably priced with coupon savings

Everything was great, staff was knowledgeable and helpful, appt ran a lil over an hour past prediction which wasn't a big deal

Chris got me in with no appointment, work was done on time. No complaints.

Asst mgr Chris was very helpful & mgr Brian recommended the extended tire warranty ( good move ) .....Brian got me in & out in about an hour & I was impressed ................the only issue I could see was the front counter was understaffed ,,,,they need more help! Overall good experience, thank you

Big O gets it done and exceeds all expectations each time I visit. Thanks guys.