Big O Tires

Friendly people fair prices, Valve stem cap missing in one of the new tires and a loose wheel cap rattling when I got on the road.Tecks need to slow down a little and check this stuff.

I came in for an oil change/tire rotation and mentioned that there had been a noise in the front when I turned my wheels hard right. When I picked it up, the price was quite reasonable, and the noise had been a simple fix that the mechanic had taken care of at no charge. Quite pleased with this service.

First experience bad. Final experience overall was very satisfied with the work that had been done to my vehicle, happy things worked out!!

Very nice folks... seemingly highly motivated to do right on behalf of customers. I'm satisfied.

The store is old and inconvenient to get in and out of. When one of the counter guys is spitting chew into a cup while waiting on you, it is pretty disgusting. Big mix up on what tires to put on my truck. Wrong tires delivered from warehouse, long delay when told one hour, it took 2.5. A price adjustment was made and appreciated. The product itself is a great tire....I would suggest maybe a different store.

Brian and the guys took care of job hapily and efficiently, the second day. The first day however the store closed and i got no call stating i would be taken care of the following day until after 4:00. I will continue as a happy customer regardless. Good shop. Good people.

Everything was done good and as expected, just wondering though why a free alignment isnt done with purchase of new tires and wheels?

Very good service and reasonably priced with coupon savings

My engine splash shield wasn't put back on correctly. When I got home I realized it had been dragging on the ground the entire way.

Chris got me in with no appointment, work was done on time. No complaints.

All pretty good. They don't take appointments! Who has time to wait 1 1/2 hours for an oil change and tire rotation? It seems like other locations take appointments but not this one.

Big O gets it done and exceeds all expectations each time I visit. Thanks guys.

One thing that I would have been very pleased with is it to not find dirty, greasy, marks on my door panel, etc. when I rec'd my car back. Thanks!

I pulled in about 8;15 am for a tire rotation and and was heading home before 9.

The only issue I had is that the tire pressure is quite different for each tire based on OBDII port readings. The range is from 38 psi to 41 psi. I expected the delta to be a lot less than 3 psi. I have driven the car for awhile to make sure it's not a TPMS issue, but it still shows that they are all inflated differently three days later.

Hi Andrew, I take my car to Big O all the time for maintenance. Last Friday, I believe, the check engine light and the hazard lights came on, I drove it to Big O. They had it for several days, said they found the problem, new fuel injection and coils, changed many fluids. Picked it up on Tuesday, I think, drove to King Soopers, came out of there, started the car, same problem, lights back on and car sounding like it isn't going to run. This is after I paid $1200.00. Bryan took it back, thinks he found the problem, called Toyota where I bought it, found out I had bought an extended warranty and they would cover it. Chris said he would get it over there if it would help me but I went ahead and drove it over. So, Bryan and Chris were very good to me but misdiagnosed the problem and I don't think I should have to pay for this. So, if you would take a look at this issue and let me know what you think I would appreciate it. So I believe they had the car last Thuesday thru Wed, Aug 10-16. It is now at Toyota since Aug 16. One of the managers called me from Toyota, said they have to prove to the company that covers the warranty that this wasn't caused by an accident or anything else before they will cover it. I would appreciate your consideration for reimbursement. It will take Toyota about 8 hours to get the area that causing the problem. If they can't prove it just malfunctioned or whatever Toyota won't pay for the labor to get to the area or the repair. Thank you, Beverly Seigneur 303-947-1809

We made an appointment the day prior for 8:00am the next day. Was told it would take 2-3 hours. We got the car back at 4pm. They never reset the diagnostic board on my car after servicing the tires.

Got me in same day I called, and finished much sooner than I anticipated, especially for being lunch hour. Thanks!

Representative Rick rude and arrogant. When I showed up for my appointment to address my tire pressure sensor issue, Victor was unaware of expected service. They said they addressed the problem the best they could (?) because the sensor was off (?). Tire pressures were reset. Within less than 10 minutes of driving away, the sensor self activated with no low tire pressure so the problem was appears worsened by Big O. I ended up going to the dealership. I don't know what Big O did to exacerbate the problem, but they certainly did nothing to help or solve the issue. So I learned....buy and service tires at Big O but one cannot depend on any other service for accuracy or results.

The owner is dead sexy!