Big O Tires

I recently had my winter tires switched to all-weather tires at Big O. The next day, my low tire pressure light came on. I took it back two weeks later to have it fixed (between working full-time and having a baby it was the first chance I had to go in.) they fixed it within an hour and the light was off. The next day, it was on again. I am really frustrated that they can't get it fixed right and that I have to make the time to go in again. At this point I might take it somewhere else and get it actually fixed. I also paid $60 dollars to have my tires switched and don't feel it was worth that amount of money considering the issues I've had.

Had a great experience at the Big O Tires. The service was fast and friendly. I know where I'm coming next time I need tires. Thanks

Made appointment 6 days in advance by phone. Upon arrival I had no appointment in their database. It was hand written on spreadsheet. Was told it would take 1-1 1/2 hours. Came back after 50 minutes and car had not been moved. Was told that they would get right on it. They may di good work when they work but I will not return. Car moved to garage 55 minutes after appointment time.

Speedometer broke. Found a way to rebuild instead of replace. Much more economical and was taken care of. Great customer service.

Hey I work at this place and never got a raise and never got my last check if anyone plans on getting a job here I wood think twice about it management don't car about the employees only them self's that's why I left my number is owner wants too talk too me 720 206 455

I had an awesome experience at the Big O in Lakewood. They were very helpful, upfront and honest about what they were working on. Brian was great. He asked the right questions and repeated my problems with my car back to me to ensure that we were on the same page. I really feel taken care of after my experience. I have been buying tires there for years, but now I'm going to be visiting for literally any other service they offer to complete on my Cadillac because I know they will do a good job.

My drivers car seat was filthy, and covered in grease when I got my car back. My hubcaps were covered in dirt and grease as well. The technician was cocky and dismissive. Your billing sheet was misleading, and things that I had refused when I was in, we're still on the bill sheet when I came to pay and pick up my car. Seemed like you guys were trying to sneak in the tire insurance even though I had refused it before.

Chris and his team are honestly a group of SOLID guys. They have helped me out of some sticky situations here lately and I really trust their judgement. This is the only shop our family uses and as long as this team here we are going to continue to use this service shop.

They don't help me to find coupon online.

Very friendly and did their best to get my tires on as quick as possible. Helped with a oil cover that fell off. Will be back

Slowest glat fox ever, I've had flats fixed faster under fire in the desert as opposed to the 2.5 hours it takes here for 1 tire.

I will shop there again

Got good advice on tires but was called and told that my TPMS sensor was busted but my light wasn't on when I got there and my husband talked to Brian the manager and he argued and said it wasn't broken and tried to say they found it broken and my TPMS light wasn't on so it was malfunctioning..... BUT after I drove on it for after I drove it to work, the. home the light DID one on and my owner's manual even said once you lose a sensor it will take a few miles of driving and THEN the light warns you. So again, my light was NOT on when I dropped it off....and when I got the call that is was broken and was going to be charged for it I knew something wasn't right. It's my husband's car so I alerted him and he went there only to be argued with and made to go to our dealership who recently replaced a different sensor and verified all sensors responded after fixing. We felt lied to. If Brian was being honest then I feel one of his mechanics was not and tried to cover it up. Either way, something sketchey happened and I won't be returning.

Unfortunately had to have a rather expensive repair done to my car. I got in same day, work was done in one day. Problem seems to be fixed. I have had other big ticket repairs at Big O and have always been satisfied. Oh"�and I get my tires there too.

I merely went in to get two leaking Big O tires repaired. When I left, my right CV joint was making horrendous racket. I've come to realize that one of your "mechanics" made the rookie mistake of jacking up the car using the CV axle rather than a proper lifting point on the car. So, either your mechanics are too ignorant to know where to properly place a jack or worse, they are trained and don't care enough about a customer's vehicle to lift it properly. I will NEVER return to a Big O store as the quality of service at every location I've been to has dropped off significantly in the past year or so. This latest event takes the cake!!

We were happy with the service and the people were friendly and helpful.

Came in at lunch hour - had discovered that my rear passenger tire was flat, just needed a patch. Was greeted well and assured that my issue would be addressed and would receive a call upon completion. Shared that I worked nearby and would walk back over after work. 5 plus hours later, not having received a call, I walked back over. It was 5:35 when I walked in - the place was a mess, papers everywhere, no staff, phone ringing - I waited patiently for a staff member to come out who first took a call, then acknowledged me. I gave my name and make/model of car I was picking up. He couldn't find the ticket or keys, then when into the garage to inquire - came back to inform me the car hadn't been touched, nothing done and no apology or explanation. I requested my car be brought out to me and left - will never go to a BIG O Tire again. BIG O Sloppy mess of a business.

Brought my car in due to a flat. They quickly got me checked in. The waiting area was clean and well maintained. Even though it was a busy morning, the tire repair was done quickly.

Price was $15 dollars more than quoted on the phone, grease marks on car and new chips appeared on black wheels. Very dirty environment.

Quick service when I needed it. Thank you!