Big O Tires

I recently had my winter tires switched to all-weather tires at Big O. The next day, my low tire pressure light came on. I took it back two weeks later to have it fixed (between working full-time and having a baby it was the first chance I had to go in.) they fixed it within an hour and the light was off. The next day, it was on again. I am really frustrated that they can't get it fixed right and that I have to make the time to go in again. At this point I might take it somewhere else and get it actually fixed. I also paid $60 dollars to have my tires switched and don't feel it was worth that amount of money considering the issues I've had.

Professional, efficient service!

Made appointment 6 days in advance by phone. Upon arrival I had no appointment in their database. It was hand written on spreadsheet. Was told it would take 1-1 1/2 hours. Came back after 50 minutes and car had not been moved. Was told that they would get right on it. They may di good work when they work but I will not return. Car moved to garage 55 minutes after appointment time.

I came in on a weekday at around 9am, got in quick and got out quick

Hey I work at this place and never got a raise and never got my last check if anyone plans on getting a job here I wood think twice about it management don't car about the employees only them self's that's why I left my number is owner wants too talk too me 720 206 455

Appreciate their guidance on appropriate maintenance without going above and beyond on optional items. Easy to work with. Excellent communication & customer service.

My drivers car seat was filthy, and covered in grease when I got my car back. My hubcaps were covered in dirt and grease as well. The technician was cocky and dismissive. Your billing sheet was misleading, and things that I had refused when I was in, we're still on the bill sheet when I came to pay and pick up my car. Seemed like you guys were trying to sneak in the tire insurance even though I had refused it before.

Prompt, affordable service

They don't help me to find coupon online.

I had four ATV tires that I bought online mounted on my existing rims. I called. They told me no appointment necessary. I showed up. They were friendly, welcoming and very helpful, unloading all the tires and wheels. They listened to my specific requests and actually made it happen! They called me about 90 minutes later.....all done. They did it right and the price was very fair. If they have any negatives, it's their cramped parking and small property. It can be tough to find a place to put your vehicle. But it's a price I'll pay. I'll be using this Big O location for my future service needs.

Slowest glat fox ever, I've had flats fixed faster under fire in the desert as opposed to the 2.5 hours it takes here for 1 tire.

We will continue to go back to this location. We have always received great service

Got good advice on tires but was called and told that my TPMS sensor was busted but my light wasn't on when I got there and my husband talked to Brian the manager and he argued and said it wasn't broken and tried to say they found it broken and my TPMS light wasn't on so it was malfunctioning..... BUT after I drove on it for after I drove it to work, the. home the light DID one on and my owner's manual even said once you lose a sensor it will take a few miles of driving and THEN the light warns you. So again, my light was NOT on when I dropped it off....and when I got the call that is was broken and was going to be charged for it I knew something wasn't right. It's my husband's car so I alerted him and he went there only to be argued with and made to go to our dealership who recently replaced a different sensor and verified all sensors responded after fixing. We felt lied to. If Brian was being honest then I feel one of his mechanics was not and tried to cover it up. Either way, something sketchey happened and I won't be returning.

Brian, and his staff were very professional and explained what my vehicle needs besides tires. I think at this point my vehicle was properly addressed with not only the tires, but the brakes and the struts. I know my wife is very happy with her vehicle.....and that makes my job a lot easier! My hat's off to the staff at Big O Tires. And I appreciate the assistance of Matt Story!!

I merely went in to get two leaking Big O tires repaired. When I left, my right CV joint was making horrendous racket. I've come to realize that one of your "mechanics" made the rookie mistake of jacking up the car using the CV axle rather than a proper lifting point on the car. So, either your mechanics are too ignorant to know where to properly place a jack or worse, they are trained and don't care enough about a customer's vehicle to lift it properly. I will NEVER return to a Big O store as the quality of service at every location I've been to has dropped off significantly in the past year or so. This latest event takes the cake!!

Fantastic service!: My flat tire was fixed in less than half an hourand the service was very professional .

Came in at lunch hour - had discovered that my rear passenger tire was flat, just needed a patch. Was greeted well and assured that my issue would be addressed and would receive a call upon completion. Shared that I worked nearby and would walk back over after work. 5 plus hours later, not having received a call, I walked back over. It was 5:35 when I walked in - the place was a mess, papers everywhere, no staff, phone ringing - I waited patiently for a staff member to come out who first took a call, then acknowledged me. I gave my name and make/model of car I was picking up. He couldn't find the ticket or keys, then when into the garage to inquire - came back to inform me the car hadn't been touched, nothing done and no apology or explanation. I requested my car be brought out to me and left - will never go to a BIG O Tire again. BIG O Sloppy mess of a business.

My wife and I were traveling from out of state and needed new tires/service and both Josh Dixon and Brian Becker were extemely helpful, knowledgeable, and treated each customer that came in or called with respect. This store definitely deserves a 5-Star Rating!

Price was $15 dollars more than quoted on the phone, grease marks on car and new chips appeared on black wheels. Very dirty environment.

Thanks