Big O Tires

Great customer service. Love the people here.

I always come to this location because everyone there is always friendly. And the pricing is reasonable.

Good job

Very friendly service and knowledge of vehicles and parts

exceeded my expectations

Honestly a decent amount of my satisfaction comes from previous experiences I've had with other auto-service providers who were not as helpful and knowledgeable. The associates at the time were even able to help me identify and solve some of the mistakes those less helpful service providers had made.

Awesome service

I received fast service and was in and out of the shop in less than 35 minutes

Amazing store!! These people are always friendly and do amazing work!

They get the job done quick, fair with pricing. And never feel like I am paying for something that shouldn’t be fixed. They are very knowledgeable

Veronica and Joe teamed to make my car repairs as reality including NTB having a line of credit for the total cost. Not only did they provide excellent service they got me to and from work AND made me feel comfortable about future needs for my auto. Thanks a million!

Received feedback and good service!

I had an appointment for an oil change and tire rotation at 1230. My vehicle was returned to me at 1515. This is entirely too long for this type of service when an appointment had been made. I also received no updates once my vehicle was turned over to NTB.

The guy helping me was quick and Very professional. I was. In and out quicker than ever before, getting my tires changed.

Don't bother to make an appointment. You will still sit and wait. They also tried to turn a simple plug into a $200 tire sale. We left and went somewhere else. It cost $10 for the plug. Beware.

Very professional, cordial and polite. I felt respected and had total confidence in Ray’s recommendations. Best experience I’ve had in many years in getting my car serviced!

This was the worst experience I've had in a long time. I am angry and feel disrespected based on the service I received. On 9 March, I made a mistake by bringing my vehichle for an oil change and to replace a tire in a Jeep. When the technician was attempting to return the spare time to the correction location, he broke the hoist leaving it hanging and dangling at the bottom of vehicle. After paying for the service and attempting to leave, I realize they left the spare tire just laying in the back of the jeep. I went back and asked them to return the spare to the stowage area. At that time I looked out at my vehicle and realize there was a cable hanging at the bottom. They were not going to tell me they had broken the cable wench mechanism and let me leave with a dangling cable under vehichle. The store manager showed little to no concern and couldn;t even look me in the eye when I brought it to his attention.

They did a fantastic job of taking care of my needs

The dealership did a free inspection on my car when i had the oil changed and told me i needed 2000 worth of maintenance. Mainly a bad battery and bad belts. I took it to BigO for a second opinion. They tested my battery and checked my belts. They found nothing wrong. They didn’t even charge me for checking. I would definitely go back.