Midas

"GREAT CUSTOMER SERVICE and HONEST ESTIMATE!I am the type of person who buys a car and runs it into the ground before I ever buy a new car. So, my 1997 Acura CL 3.0 (55,000* original miles) steering was off. I came in and they checked EVERYTHING for me an"

When I arrived, the front desk associate was extremely friendly when explaining I had come too early, which was as a result of a confirmation email error. I stayed and waited to get my oil change, and she made my wait much easier by keeping conversations going and making me feel more welcome at Midas. When she broke down the cost of the my oil change, upon my request, she also explained the other options I could take and how that would affect my car's performance and the total cost without judgment for re-explaining them (I'm a fairly new driver). Once it was done, I drove my car away with a smile on my face. I would extremely recommend Midas.

"Joe was able to take my car earlier than my appointment. He described what needed to be done and the cost and time estimate were spot on. Since I was car-less for a couple of hours, my little dog was pooped from the long Walk he was welcomed into the wait"

Heather The clerk at Midas manage to find my part and schedule an appointment quickly. It was a pleasure to work with her I felt in good hands and the outcome of the work performed was perfect

"I had a fantastic experience at the Bothell Midas. I am normally not the kind of person who spends a lot of time writing reviews, but this one is absolutely necessary. Specifically, I needed my CV joint replaced ASAP, and they were able to get me in immedi"

The over all quality of the service. The personal were great!!!

"Top class management. Very knowledgeable staff. Joe was fantastic. Had some minor fender damage while at the shop, and while I could not prove the damage was done at shop, they took care of repair. I give them my highest recommendation. I'll be back."

Very pleasant employees at the Bothell Midas. Nice, friendly, courteous

I was really pleased. Joe Britton was so helpful and professional. He communicated with me very well and did what he said! The charge was fair and what he said it would be! Highly recommended!

I had an attempt made to steal my catalytic converter. I needed an emergency repair. I also asked about theft prevention. I decided to have clamps installed. I was explained they would not prevent theft but would be a deterrent due to theft taking longer than without clamps. I was also explained that my vehicle may sound and feel a bit different. It does but knowing this in advance I was not alarmed. I would like to add that my contact person was HEATHER. She was awesome. I was shaken up about the attempted theft that I had stopped in the middle of the night prior, and I am a 68 year old woman. She eased my stress. She explained everything to me. Even drew a picture of where the catalytic converter was located. She needs to be acknowledged as an outstanding employee.

"I came in with a problem with my spark plugs, and it turned out that my coil pack needed to be replaced. I brought it in on a Saturday, expecting to not get my car back til Monday evening, but the guys down there turned around and got my car repaired and r"

I’m a little embarrassed cause I can’t remember the managers name, the lady who was so nice and friendly to talk with was real helpful and worked with with me to get my car fixed in a timely manner and give me several discounts. Thank you for going above and beyond. Amazing customer service.

"Once part arrived, car was fixed fast. Unfortunately another issue popped up the day after I picked up, not sure how this wasn?t seen in the inspection. Overall a good experience "

Good customer service

"Yes, we would refer Midas to friends and family. We plan to come back for some major work on our car because they are affordable and efficient."

Love how friendly everyone is. They also did a great job at explaining the details of the service and made it make sense for me (a non-car kinda person!).

good

The Bothell Midas team did a great job replacing my catalytic converter. It wasn’t an easy job but they were diligent and communication was great throughout.

"good price, good location and customer service. The place was not full of customers so was peaceful when I went. Diagnosed my problem quickly and had me on my way. Glad I started going here and will return"

Everything was first rate and fast. Friendly, communicative and easy to deal with.