Midas

"Went to Midas in desperation with a reference from Firestone, to get my exhaust welding done. I realised now, it's a bad idea.They did the welding. It was overpriced, but it was fine for now.Drove away in an awkward silence that comes with knowingly gettin"

Great customer service and quick to the job

I'm very unhappy and dissatisfied with the sevice I received. First the manager was late for work. Second when they did a oil change for me they didn't put enoght oil in abouth a quarter of a quart needed to be put back in! Third they told me then trans

I was treated like family. After calling multiple shops that were all booked out. The other shops couldn't even give me an estimate for 1.5 weeks. This is my work vehicle, so time was important. Couldn't be happier.

"I have spent thousands of dollars for repairs to my vehicle with the Bothell, WA shop. Not only did they charge me for services never done, but the latest was the final straw. They did a brake job that failed on the freeway causing a wreck at 45 mph which "

First and foremost the employees were very friendly and communicative. The only issue that I had with Midas didn't actually involve the local store specifically but more the overall Midas business with the website itself not showing all of the details for a full comprehensive cost, sure the base for my oil change was something like $40 however there were other charges that went into it that added up to around $70, it would have been nice if that was transparent on the sites that I went to in order to get this setup in the first place... I'll definitely be back to this location though.

"Car temp went to max, brought it in and paid $750 for a new radiator., Which they said was the problem. Temp went back up again to max. They said maybe it was the fan and may need to spend another $. In my field we honor our mistakes, not here. If things"

Same day service, good communication, friendly front desk staff (even during training of a new hire), and prices that felt reasonable for the amount of work performed.

I called in 2 weeks ago to have my battery repaired and was given a quote of 157 with labor parts everything. Today my battery went out on me and I had to have it repaired and they charged me $204. Upsetting because I am not going back here ever again base

Great customer contact comfortable easy to communicate with service done in a timely manner car clean all systems checked

"I have spent several thousand dollars in the Bothell shop over the last year for what should have cost a few hundred at most. When I have an issue with the work done they refuse to take responsibility. No problem, I have a new mechanic that discovers the o"

Had to replace a catalytic converter on a Motorhome and they were very understanding working with us and the insurance company. Our motorhome took a lot of room in their parking lot but they were very accommodating because it had to be there nearly a week.

"Had break job with new tires, alignment, and oil change that was over 1300.00 only to have brake failure on the freeway 4 days later when brakes failed. Brake fluid reservoir overflowing and low on every fluid not to mention a battery with 2 dead cells th"

I thought I had a problem. They did a thorough analysis and found no problem and did not charge me for the effort. Other work preformed was complete and I paid for that service. Midas never charges for non-problems that they figure out.

Service was explained in detail. Quote was accurate and competitive.

Prompt feedback on the issue diagnosis. Gave the pros and cons of related recommended service. Took extra time at checkout to help me teach my daughter how to have service done on the vehicle.

Easy drop off procedure and good communication when it was ready.