By anonymous | 6/28/2020
Thank you for your help sorry I couldn't proceed had to sell car very nice guy helped me diagnose a huge problem
By Ralph K | 9/11/2023
Have been a customer for over 15 years..
By Bob | 3/25/2020
I had my son's car towed to Big O Tires because it had a flat tire that we could not change ourselves. (The car had been purchased used, and we did not have a "key" for the locking lug nuts.) Ryan Gaither worked with us to remove/replace the locking lug nuts and repair the flat tire. Despite working with a skeleton crew due to coronavirus safety measures, Ryan ensured the service was completed within a couple of hours. This was just the most recent of many times we've had our cars serviced at Big O Tires, and they always deliver quality service at a fair price.
By smithy | 9/6/2023
Good people, good service
By Ben | 3/10/2020
Always feel comfortable
By Nunya | 9/1/2023
No issues
By Justine | 3/5/2020
I called to see if they could fit me in to patch a tire with a screw in it. They confirmed they could get to it in the afternoon. When I dropped the car off, I asked if they would by chance have time to also do an oil change and without flinching they said yes, of course. I then asked if they had a rear wiper replacement as it's a unique model and I've had a hard time finding one. He said they should be able to do that too! What a relief to have all of that done with a same-day appointment and all for a very fair price! They even made a trip to the dealership to get the wiper for my car... that level of customer service makes me a customer for life! Thank you!
By John S | 8/25/2023
The men at Big O have helped me keep by beloved 2002 Infiniti going well past its prime. They do a good job of identifying what is wrong and then executing s solution in a timely way. All along, they are friendly and helpful. Thanks Jake and Ales!
By Maryjane | 2/27/2020
Completed work timely after I arrived. Advised on status of car areas checked and potential need for routine work at next visit. Good alternative to driving from this neighborhood over to Keystone for routine maintenance on car.
By Aaron C | 8/25/2023
Joe’s auto shop - now Big O tires has always been straightforward, honest and has taken good care of my care care needs for the last 10 years. They have talked me out of more expensive options and still provided excellent quality
By John | 2/24/2020
The staff was very understanding and able to help. They fixed my car quickly.
By Shaunna L | 7/10/2023
They have always been so friendly and reasonably priced. Consistent work and no issues with their repair. Willing to go above and beyond to fix an issue with my USB port.
By John | 2/17/2020
This visit was for routine service. Everything worked out fine as usual. Friendly, professional service as normal. Thanks!
By Larry C | 6/14/2023
The manager was both extremely nice & very professional. I had a sick dog and he went out of his way to consol me!
By Dean | 1/31/2020
Had my trucks power steering pump replaced and serpentine belt. While doing the repairs they discovered a coolant leak on engine. All repairs taken care of in a very timely manner. Stopped in to get an estimate and they took me right in, all repairs done in a few hours. Very pleased and would recommend to anyone.
By Penny Wold | 5/27/2023
Its the only place i go. Workers always polite
By Brenda | 1/27/2020
Very polite and professional. I will continue to return whenever I have an issue with my car.
By Andy D | 4/24/2023
Very satisfied. Dion is excellent, always takes excellent care of me and should be considered a valued employee. He is one of the big reasons I go to Big O.
By Rick | 1/20/2020
Very helpful in helping me choose the right tires for my car. Very friendly service.
By Adam E | 4/18/2023
I have been to this location many times for a number of different services. Every time I have visited, all employees I have encountered have been friendly and very helpful!