Big O Tires

428 ratings
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Location

811 West Main Street,
Carmel, IN 46032

Henry

By Henry | 9/6/2019

My wife and I always take care of our cars. When we buy, it's been always new but we keep them for years. Until a couple of years ago we would have them serviced by the dealer but that since now has changed. We now get quality service without the high dealer cost. I bought my 2007 Lexus new and plan to keep it at least another 18 months, my wife's 2012 Honda CRV we plan to keep another 3 years. Our will continue with Big O Tires. We have a Big O Tire shop nearer but started with this one and we plan to stay. Why change something that works.

Kim LW

By Kim LW | 10/12/2020

Friendly staff and VERY fast order arrival and service

anonymous

By anonymous | 9/6/2019

Great service!!!

Louis

By Louis | 10/10/2020

I have a customer of NTB now Big O since I purchase my 2015 Dodge Journey. they did all my vehicle servicing until I traded it in for my 2917 Journey. I like their friendliness, courtisness, and respect they give me as a customer. I admire ther professionolisim

Tom McAllister

By Tom McAllister | 9/6/2019

Prompt good service as usual for an oil change and rotation.

John W

By John W | 10/10/2020

Ryan and Garrett are always great to work with. They are knowledgeable about our vehicles and always work to ensure that we are completely satisfied with all work requested and completed.

Jeff

By Jeff | 9/6/2019

Had a great experience.

Mr. B

By Mr. B | 10/8/2020

I scheduled an oil change and a tire check, both of which were done. The tech explained that the tires were checked and ok. He pointed out a swaybar that is showing wear, and I thanked him for his observation.

Tony

By Tony | 9/6/2019

No comments

 dlp2010

By dlp2010 | 10/6/2020

They were very busy but they got me out in a reasonable time.

Andrea

By Andrea | 9/6/2019

I had a great experience!

Bill

By Bill | 10/6/2020

All went well. No problems or issues

Joe McElyea

By Joe McElyea | 9/6/2019

I must say, these guys know what they are doing. I have an Audi, and have struggled over the years to find a shop that truly understands how to work on imports without paying double to take it to the dealership. Reed, who is their go to Import guy, did an amazing job. He not only found what was wrong within a couple hours, after other shops had it for over a week, he fixed odd and end things other shops screwed up for no charges while he was there. Jason, was the point man on the phone, and told me everything I needed to know. In 1 day, I got multiple problems that have been plaguing my truck for 2 years! I had spent over $4,000 at various shops who never fixed the correct issue, AND did not even repair the wrong issue correctly! So, if you have a Audi, BMW, or Merc, TAKE IT HERE!!! Reed is certified in these makes. The price was well worth the value that I received and I will never take it anywhere else!

Steve W.

By Steve W. | 9/25/2020

Courteous, professional, prompt service.

Jim

By Jim | 9/6/2019

The entire process was seamless from beginning to end. I made an appointment and the service was completed in less than hour. The manager was friendly and made recommendations without being pushy. Prices were competitive and I left satisfied. Thank you

Beth S

By Beth S | 9/22/2020

The manager of the location is super friendly and always goes above and beyond. Really enjoy coming in.

Jeremy

By Jeremy | 9/6/2019

Great folks and great service. I don't take my family's cars anywhere else.

Rich from Westfield, IN

By Rich from Westfield, IN | 9/17/2020

Ryan and Garrett were fantastic. They served me with a genuine smile. I can tell they both enjoy working at Big O. I can tell they take pride in their job. They were able to answer all my questions and help me decide which tires were best for my needs.

anonymous

By anonymous | 9/6/2019

Great service, competitive pricing! Jason was very helpful and informative.

Dave

By Dave | 9/14/2020

Same day schedule, prompt when I arrived, found the problem that I asked to check and went above and beyond my expectations. Great value and absolutely great service and personal. Thanks Big O!