By Brenda | 9/6/2019
very satisfied
By JCBroncos | 12/6/2021
They are always fast efficient and friendly. I was able to schedule online in a few seconds and it was super easy. THANKS GARETT!!!
By anonymous | 9/6/2019
My family has been using this facility for years.They have a "can do" attitude, which is always a good thing.We have always been pleased with what they have done, and my kids now know where to go, too!
By Deb R | 12/3/2021
Very helpful and friendly staff
By anonymous | 9/6/2019
I brought in my car knowing that I had quite a bit of work to be done (crank shaft seal was dripping, front quick struts were pretty badly used over time etc...). I got a quote from them that was a heck of a lot less than other places around town so I went with them. Jason C helped me with some of my issues and was very effectively communicative over the phone. He was able to tell me what was wrong with my car and his honest recommendation. When there was something else that came up, he let me know right away and they finished up faster than I could. They were flexible with what I wanted and that helped out a great deal. Overall, I'm glad I brought my car in to have work done here. I'm both more mentally and financially stable after my visit here!
By K. Fehn | 11/19/2021
The front desk guy was friendly and laid back. The car was done so quickly.Plus I overheard him help another customer...he couldn't get her in that day but still offered to put air in her tires and help her out for free! Just an overall great experience.
By Chelsea | 9/6/2019
A coworker recommended Big O to me, knowing I was new to this part of the state, and I knew from the first experience it was where I needed to go for my car. The guys in the store (specific to my experience Garrett and Kenny) always make it a point to explain everything in a kind, respectful manner (as a young female this hasn't always been my experience at other shops). I feel I can really trust them to not only do the best job, but be honest about what's being done that day and what they notice may need to be done in the future. Top ratings for these awesome fellows! A special thanks to the guys I've never met who always take care of my car. I cannot tell you how much I appreciate knowing you do your jobs so well!
By Greg M | 11/5/2021
The tire being out of stock is more based on COVID Shortages vs having it in stock. I understood when the device manager explained why there would be a delay. He went the extra mile to get the tire I needed. Scheduled me on time and completed on time.
By Tonya | 9/6/2019
everything was excellent from the time i came in the door to the time i was back in my car thank you for everything
By Shawn Crawford | 11/1/2021
Great service and hospitality - love to visit this location for all of my Nissan Armada's needs!
By anonymous | 9/6/2019
My Cat Converter and muffler gave out causing the Wrangler to shut down after starting.They completed the repairs with my custom-ordered Borla exhaust system in 2 days.Great job!
By Richard | 10/19/2021
Both service managers very helpful and friendly. Technicians also know their craft at this east side of Norman OK store. We need you all on the east side so please stay open! Thank you.
By Jerry Signfield | 9/6/2019
Took my friends car in for an oil change. I had a moment to speak with Reed about my car. The best master tech on the planet, as he was able to explain in a way I could clearly understand. I will be back, thanks!
By Anonymous | 10/15/2021
Friendly, fast, good pricing.
By anonymous | 9/6/2019
Ive been bringing my cars to Joe's since last year. Now my husband brings his as well. Techs are knowledgeable and will give you a fair price.
By Chris N | 10/13/2021
Process was smooth and easy.
By James | 9/6/2019
Great job!!!
By Deem | 10/8/2021
They were fast and I got to meet the new manager!
By Mike | 9/6/2019
Very happy, showed up late on Friday with major engine issues. They helped get me going by Saturday afternoon at at great price. Very friendly and great guys to be around. Kenny and Keenan were awesome!
By Leslie K | 10/7/2021
The service I received was of superior quality!!