By Michael | 3/16/2020
I was warmly greeted inside the store. We discussed my issue and the service person resolved it before I could finish my complimentary coffee. Thanks .
By Emily S | 1/6/2024
Service and staff communication were great especially Stacey. And inspection of vehicle which I was not expecting but grateful for
By Rathna Su | 3/16/2020
Need was well taken care and good team
By Rachel T. | 12/15/2023
Appreciate the team at the Whitestown location. Stacey and Ryan especially for taking time to explain details and work with me through my service. As well as other members on the team.
By Victor H | 3/14/2020
Orlando is great! He went over and beyond by giving me a ride home and came back for me after my vehicle had been completed . I will return for all my services.
By Happy returning custmer | 12/9/2023
We thought we needed new rear brakes. However the staff was very honest with us and said the rear brakes were fine. This is the second time that the staff had been very honest and professional with us.
By Gurley | 3/12/2020
Orlando was amazing. He took time to listen to my concerns and spent time trying to diagnose my car issue. After several failed attempts at other shops, Orlando was able to locate the problem!!! I appreciated the time and effort he took. He was kind and patient and he saved me a lot of $$$. I will always come to Big O
By GB | 12/7/2023
The Sales rep and Technician were very friendly when explaining my issues.
By Carlos | 3/12/2020
The Representative who assisted me provided an excellent support from start to finish. Everything worked as clock work. Good example of the best customer service people can get!! Thanks!!
By FabioS | 12/2/2023
Always very helpful staff and great service.
By Travis | 3/11/2020
TOP NOTCH SERVICE COMING FROM AN ADVISOR THAT GIVES TOP NOTCH SERVICE AT LEXUS
By Gabe A. | 11/11/2023
The employees were very helpful & service was excellent! I will come back to Big O tires for anything I need done for my car! Amazing people & good service!
By Erin | 3/6/2020
I got a flat tire on the interstate on a drive home to Chicago with my 4 year old. It was going to be too late by the time I could get the temp tire on, and so Steve came to where i was and put on the spare, amd then stayed late to put on a new tire. We were able to make it home rather than having to stay overnight and we really appreciate it.
By Andrea W | 11/7/2023
I have taken mine and my husband’s vehicles to this location multiple times and am always impressed when I leave! Great business full of great people!
By Tone | 3/5/2020
Great people..manager and mechanics where nice and helpfull..it was a great experience!
By Brian B. | 10/9/2023
Overall, highly satisfied because you provide good service at a fair price, You are close to my home which makes service work convenient.
By Andrew Stellwag | 3/4/2020
Steve was great, I dropped my car off over the weekend as I had an issue with one of my tires. They fixed it first thing Monday and I was back in my car that morning. I appreciate the willingness to assist me although I was a brand new customer. I will be coming back for a set of tires in the very new future because of the service that was provided. Thank you!
By Kathie | 10/9/2023
Ryan has always been kind, helpful and very detailed. His knowledge of vehicles is great and was great in the suggestions he gave me.
By Michelle | 3/2/2020
Customer Service is outstanding
By Zach2015Accord | 9/30/2023
I got the tires that I wanted at an alright price, and I was told of other services my car might need in the future