By anonymous | 2/5/2021
These folks were super to work with. They gave us complete and accurate information except they told me it would take approximately 2 hrs. to complete my service needs. It only took 1 hr. and I was not able to finish my coffee. Absolutely unconscionable. Oh well, probably didn't need it anyway. Will always return for needed service.
By Bill W | 5/7/2024
knowledgeable employees, courteous, friendly
By anonymous | 1/30/2021
Excellent service. Knowledgeable personnel.
By Peanut's | 5/2/2024
We have always been inpressed the service we get. this is why we always bring our cars there. Everybody is so friendly and helpful. We've been pleasantly surprised several times. Honest, no high pressure sales. Thanks Everybody.
By anonymous | 12/31/2020
Always good service experience.
By TW | 4/29/2024
I stopped in to see if they could do an emergency valve stem replacement on my camper tire. They fit me in and fixed it right away even though it was getting close to closing time.
By anonymous | 11/30/2020
Easy to get into and a great price!
By Erin O | 4/29/2024
I was passing through Lawrence on my way to Denver when my tire light came on. I hoped for a repair but ended up having to replace all for tires on my AWD car. The staff was professional, courteous, and thorough in explaining my situation.
By anonymous | 10/19/2020
Always great. Courteous & efficient.
By Jon B | 4/26/2024
The staff are knowledgeable and go above and beyond to make you happy. They also are honest about what you need and what can wait. Most places upcharge to hard.
By anonymous | 10/8/2020
The staff was courteous and efficient.
By Henry S. | 4/23/2024
I have known Devon for quite some time. He has always given me clear and concise information about what was required. The entire team at the Lawrence location are top notch. On time. Fairly priced. Great follow up with customers. I appreciate that.
By anonymous | 9/25/2020
Great service every time.
By Kent R | 4/23/2024
We walked into the Lawrence, Kansas business and bought new tires. The new tire's were installed within 45 minutes from the time we arrived, and left. Great Service!
By anonymous | 9/8/2020
It's always good - the people are efficient, knowledgeable, friendly, and they genuinely care for their customers. Through the nearly 10 years I've been having work done by them, they have had countless opportunities to do things that weren't essential and make more money, but instead they saved me money and told me whenever something was not needed. I trust them.
By Anonymous | 4/23/2024
They are honest and I really appreciate that. I knew it was time for a tire rotation but I was getting messages for an oil change from Car fax. They said you do not need an oil change you have only gone a little over a thousand miles since your last oil change. The Big O Tires in Lawrence treats people fair, and I just like their service and the people that work there! I recommend them to all of my friends!
By anonymous | 9/2/2020
Excellent Service Performed in and out in a timely manner.
By Anonymous | 4/20/2024
We walked in and we're taken care of promptly and professionally. Surprised we got 4 new tires in the same day!
By anonymous | 8/16/2020
Great place, great service!
By Kevin F. | 4/18/2024
Granted a nice appt time. Desk employees very knowledgable. Work completed faster than scheduled to. Price was fair.