
By Ari | 11/6/2019
They did a great job!

By Cory I | 2/2/2024
The service is great. The location is perfect. The staff is honest and friendly.

By Kim | 11/5/2019
IT WAS A GREAT EXPERIENCE AND EVERYONE WAS VERY NICE. THANK YOU.

By Stacey W | 1/27/2024
The employees were very helpful in assisting me to select the right tires for my car. They kept me updated throughout the day and I was able to get my vehicle back within the same day!

By Steve Steele | 11/4/2019
Steve was great. Got everything covered under my warranty because it was under 12,000 miles. Some places I don't think want to go through the headache of it, but Steve took care of everything for me. THANK YOU

By NR | 1/27/2024
The service was quick, easy to setup, and well done.

By Michael B. Martin | 11/4/2019
I've bought 3 sets of tires and three batteries here and had numerous service work done at the Lawrence location. I recommend them to all new people in town. Great place and team.

By Tirekiller3000 | 1/26/2024
The professionals working the counter are second to none. Friendly, informative, honest. I take my many vehicle issues nowhere else. They know me by name and greet me when I walk in, and I never feel pressured to buy additional service I may not need like most service centers. Which is why I trust and follow their recommendations. Shout out to Rich for keeping things running smoothly and training his people to do the same.

By Bryan | 11/4/2019
I was very pleased with the staff. I was greeted as soon as I came in the door. I was on a tight schedule and they accommodated my needs. I will go to Big "O" for all my future tire needs!

By Jill W | 1/24/2024
Always the best customer service at this location. Wait times are reasonable. Advice in product is great, never pushy. The team finds what fonts best for customers.

By JaMal | 11/4/2019
Everything was done in a timely fashion.

By AS | 1/21/2024
I was running in town trying to find the specific battery for my car on a Sunday. After calling they were able to fit me in their busy schedule and had my car done in less then 2 hours. They were friendly and very helpful.

By Herb | 11/4/2019
I am always treated well by the staff at the Lawrence location. They are so good that my wife and daughter now go to Big O Tires for oil changes, tires and anything else auto repair related. I have used the Topeka location as well and had a great experience there as well. The Loyd family trust only Big O tires for our tire and auto needs.

By JimWK | 1/19/2024
Thorough, found several problems I wasn't aware of and took care of them. Availability of tire brands. Fair cost.

By Olivia | 11/2/2019
My work schedule is constantly changing and they were more than happy to reschedule my appointment for me and work about my availability to get everything taken care of that I needed. When I got my tires replaced on Thursday, They were VERY busy, and there was in issue with the tires that I preordered had gone missing, they were able to get a different set of tires of the same quality on my car, without any extra charge. Devin, Shay, and many others were more than happy to help me (as someone who doesn't more much about cars) through the entire process. The customer service at this location is absolutely amazing.

By Ron | 1/17/2024
Awesome place and people

By Paul | 11/1/2019
I'm always treated like a number one customer! The staff always makes sure my vehicle is safe for travel.

By Baldtires007 | 1/17/2024
Price, product,customer service

By Kathryn | 11/1/2019
Everyone I interacted with was professional and helpful. This is a great store.

By Daniel Times | 1/17/2024
the team is fantastic in my eyes