
By Bob | 9/16/2019
Good service

By Jmac | 11/21/2023
Consistency

By John Huchingson | 9/13/2019
It is comforting to find a business that you can trust! Thanks

By Anonymous | 11/15/2023
Staff was friendly and helpful. Only thing was incorrect number in system so didn't get a call. They apologized and all is good

By Selenna | 9/11/2019
I highly recommend getting their insurance on your tires when you purchase them. These guys sure have saved me a ton of money.

By NW | 11/14/2023
I made the appointment for my daughter to get tires, oil change and alignment. I was able to take care of everything for her the easiness of it was so nice since we don’t live in town. The communication with the service department made everything easy and smooth. Thank you so much.

By Steve Babb | 9/9/2019
Love Big O in Lawrence. Lots of staff that has been there a long time and are knowledgable and courteous. I have had some service done on vehicles - oil changes and some CV joints rebuilt - in all cases, they did excellent work. Very satisfied.

By Jj73 | 11/6/2023
Stephen and company took very good care of me and my vehicle. He even diagnosed a problem I didn't know I had (with the brakes) and handled it like a professional.

By Marc | 9/9/2019
My tire had a screw in it. Big O got me in right away, repaired the tire quickly, and got me back on the road. This is one of the great benefits of getting the optional road hazard protection. It didn't cost a dime, extra. As many times as I've taken advantage of this coverage, it has paid for itself every time we get new tires. The shop is always busy, but they work as quickly as they can to get you going.

By Pam | 11/5/2023
Staff are awesome! Quality work

By Del | 9/7/2019
Excellent.

By Sargeobie | 11/4/2023
Very understanding and worked with me due to family issues got my truck in on a Saturday and done within hours 2 hours from drop off time

By Adnan Pekusic | 9/6/2019
Great customer service and very knowledgeable people

By Nope | 10/28/2023
Service was timely completed. I've been going to Big O for years and have confidence in their professionalism.

By Denise | 9/6/2019
Thank you for your good work keeping our vehicles in good shape.

By Jolene R | 10/25/2023
They took care of me quickly on setting app to walk in to drop off keys. Called with update.

By Verna | 9/6/2019
Excellent service........always!

By Tom C | 10/20/2023
Everything went well. No one likes to wait very long, But it wasn’t too bad.

By Jim | 9/6/2019
They all were great!

By Teri H | 10/20/2023
Rich Brown was outstanding to work with. Very knowledgeable and extremely friendly and helpful.