
By Keith | 9/6/2019
We have had our vehicles serviced at the Lawrence, Kansas location for years and have been very pleased with the high level of customer service, quality of the repairs, and willingness to go the extra mile to retain our business. We have recommended Big O to our friends, who have also been impressed.

By Mel S. | 9/24/2023
Access to service on Sunday was important for us. Available products.

By Cameron | 9/6/2019
I had popped my tire in kc and that's also where I work. I had my spare on for a couple days An headed bAck to Lawrence on the highway, I was looking for a place that was going to be open An I told them I would be back at 530 is there anyway you could change a tire for me.. the guy was great and right when I got there already had a few guys geared up ready to get my tires changed An the new ones look great. It was great service An I would recommend this place to anyone. I've already told people to go there if they need there tires changed. Fantastic

By Rhonda S | 9/22/2023
We have been going to this Big O for many years and the biggest reason we are so loyal is because of the people who work there. They are friendly, professional and knowledgeable. We recommend this Big O to others and always trust that our referrals will be treated with as much respect as we receive. We really can’t say enough good things about your staff there,

By anonymous | 9/6/2019
I was is need of two new tires and I thought I heard a suspicious noise coming from my car. They were informative, polite and very efficient. They had my car done well before I expected and it drives great. Overall good experience and I will go back.

By Vince o | 9/22/2023
Devon the person who helped me was awesome friendly explained everything in detail and made sure I was taken care of. Great man and person to have working for big o

By anonymous | 9/6/2019
No one ever wants to buy tires without warning but the staff made me choose instead of forcing me to buy tires. I really appreciate all their hard work and dedication to helping me out!

By Betty J | 9/19/2023
I am a returning customer. Associates are always very polite, friendly, and professional. Seem to have a very honest business. Did not try to sell me something I did not need.

By Evelyn | 9/6/2019
Always make me feel like everything is good to go and I don't have to worry about my car.

By Joey | 9/18/2023
I cant rememeber his name but the associate with the wire glasses was able to help me and get me set up with some higher end tires after I had a blow out on the K10 bypass. He was super helpful and the service was fast as can be. Tire blow out: 730am Back on the road: 1030am. Excellent!

By Bill | 9/6/2019
Service was quick, dropped off a tire and rim. Told them I would pick it up later before noon, 35 minutes later I got a call tire /rim ready. And I was surprised how fast service was done. I always tell my family and friends about BIG O TIRES... Great job and friendly! Thx.

By Kelton Starcher | 9/16/2023
They're honest and efficient. I don't mind the wait, it's busy because they're good. And I don't mind the price, they're competitive with the industry. If my problem is solved, then at the end of the day nothing else matters 👍

By Diana | 9/6/2019
Very accomodating. Drove us home and picked us up to pick the car up.

By Jonmac | 9/15/2023
Service has always been super satisfying

By anonymous | 9/6/2019
It was the middle of the afternoon and we needed our water pump and thermostat replaced.Big O, although they were busy, took us in and had our car back to us by noon the next day.Also worked us in to put a new set of tires on our only remaining vehicle.Super great service.

By Lori A | 9/15/2023
This was my first tire purchase since living in Lawrence, and the service here was incredibly friendly and helpful. My husband has also been using big O for a few years now and is very happy with them. John Smith was very helpful in assisting me with tire choice.

By Larry | 9/6/2019
Prompt and professional.

By jrann | 9/13/2023
No charge to find the source of the squeak and good explanation of the squeak.

By anonymous | 9/6/2019
Came in late in the afternoon with a show leak they got me fixed up and on my way in about an hour. I have waited hours at other stores, even after they just opened that morning.

By Chris | 9/12/2023
They were able to get my tires ordered and put on the next day. Great customer service and were very helpful when I entered the store as a first time customer.