By anonymous | 7/20/2020
I wax a walk in tire repair and considering they were busy they got me taken care of without an inappropriate amount of wait time.
By Dena J | 5/8/2024
Great recommendations, price matched, ease of scheduling and same day service.
By anonymous | 7/15/2020
Very friendly and completed everything under 1 hour! For social distancing they even had chairs outside in the shade. I will definitely return to Big-O tires when needed.
By Bill W | 5/7/2024
knowledgeable employees, courteous, friendly
By anonymous | 5/31/2020
Fast and friendly service!
By Peanut's | 5/2/2024
We have always been inpressed the service we get. this is why we always bring our cars there. Everybody is so friendly and helpful. We've been pleasantly surprised several times. Honest, no high pressure sales. Thanks Everybody.
By Ron Holzwarth | 4/5/2020
I was in a hurry to get to Topeka for an appointment, and it was raining a bit. Then, the driver's side windshield wiper blade fell all apart. I didn't have much time, I stopped by, and one of the men at the desk got new wipers on my 2014 Mustang on really fast, so I wasn't late in Topeka. The wipers work great.
By TW | 4/29/2024
I stopped in to see if they could do an emergency valve stem replacement on my camper tire. They fit me in and fixed it right away even though it was getting close to closing time.
By Seth | 4/1/2020
Rich is great there. I usually just talk to him and he always takes care of me. A+ everybody!
By jacky h | 4/29/2024
professional knowledgeable fast
By Paul | 3/31/2020
Another great experience at Big O Tires. I had a tire with a slow leak. A nail was found in the sidewall and could not be repaired. They ordered the tire in from the Topeka store.They put on the 'donut' spare and I left the old tire and rim with them. The new tire arrived, was mounted on the rim and I went in to have it put on the car. Great staff, very personable and accommodating. Thanks so much!!!
By Erin O | 4/29/2024
I was passing through Lawrence on my way to Denver when my tire light came on. I hoped for a repair but ended up having to replace all for tires on my AWD car. The staff was professional, courteous, and thorough in explaining my situation.
By Rick | 3/30/2020
Very professional and courteous staff. Great knowledge of products and services. I will recommend Big O Tires to all of my friends. Thanks!
By Jon B | 4/26/2024
The staff are knowledgeable and go above and beyond to make you happy. They also are honest about what you need and what can wait. Most places upcharge to hard.
By Dustin | 3/23/2020
It took a while for the technician to start on my vehicle but given the circumstances I didn't have to wait long. This experience was a much more friendly one than I've had at Discount Tire. Shea is a solid leader: organized, thoughtful, concise and professional are a few words I would use to describe her. I'll be coming back.
By Henry S. | 4/23/2024
I have known Devon for quite some time. He has always given me clear and concise information about what was required. The entire team at the Lawrence location are top notch. On time. Fairly priced. Great follow up with customers. I appreciate that.
By Roy | 3/16/2020
Rich did a great job helping us
By Kent R | 4/23/2024
We walked into the Lawrence, Kansas business and bought new tires. The new tire's were installed within 45 minutes from the time we arrived, and left. Great Service!
By Arielle | 3/13/2020
I appreciate that the staff works to find the most affordable cost for repairs on older vehicles, and doesn't insist on me fixing the many other broken/shoddy elements on the car if they don't make the car unsafe to drive.
By Anonymous | 4/23/2024
They are honest and I really appreciate that. I knew it was time for a tire rotation but I was getting messages for an oil change from Car fax. They said you do not need an oil change you have only gone a little over a thousand miles since your last oil change. The Big O Tires in Lawrence treats people fair, and I just like their service and the people that work there! I recommend them to all of my friends!