Big O Tires

Great service

Employees were kind and helpful in explaining the process and keeping me updated in what is happening!

My husband and I have been going to big O in Lawrence for several years now our daughter goes. There's nothing that I can say that's wrong they're a great group of people always very friendly in person and on the phone always tries to accommodate and I've never had any complaints after their service definitely will be going for years to come

Professional communication and getting service without an appointment (walk-in) which meant U did not have to schedule for a later date which was very convenient for me and quality, reliable service at a fair price.

We trust Big O on service, pricing, and customer satisfaction.

Work was completed much faster than anticipated.

Big O Tires in Lawrence always gets me in and out on time. When I make an appointment for service, they always get it started on time and finished when they say. When done, they go over everything they saw while doing your service. Fortunately, it has been mostly good. Customer service is always great at Big O Tires.

Honesty

Great service! I'll definitely be back

Everyone knew exactly what they were supposed to be doing. And they did it very well. Everything that I needed was in stock and on site.

Excellent service at great prices!

I was impressed with knowledge of the technician who worked on my brakes. Another place had misdiagnosed the problem.

Great store and wonderful staff.

Fast and as expected

Very courteous and customer conscious group. The day was very busy and everyone treated customers with the utmost respect and patience. Best auto shop I have ever used, customer service is second to none. That is why I keep going back.

Bought Big O tires a year ago and if I have any problems, you take care of it

Computers were down, but staff were working around it and still got me in and out as scheduled.

Simply honest and professional

I appreciated the technician's honesty when repairing my tire. Also appreciated that the excellent service was free. I'll definitely be back when it's time to replace my tires.

although I experienced a tire sensor failure shortly after having new tires mounted, the staff was helpful, professional and were able to make timely repairs that were a good value and I got my car back the same day--so I'm back on the road quickly.