
By Grace | 2/24/2020
I always feel welcomed and know that I'm getting the best service

By Shawn | 7/24/2024
Great service

By Sarah McMullen, Owner SCMc3, Inc. | 2/20/2020
We drove our preschool busses all the way from Overland Park to Lawrence just to have our vehicles serviced at this specific location. Their reputation was the reason and they absolutely delivered on every recommendation we heard. They are honest, flexible, responsive and communicate throughout the process from inspection to repair. We will never take our vehicles elsewhere. Thank you!

By johnl | 7/8/2024
was able to get the brakes fixed at once.

By Chris | 2/20/2020
Prompt, friendly, OUTSTANDING COMMUNICATION, welcoming, knowledgeable! The staff at the main desk set the bar for customer service! I look forward

By Pat m | 7/5/2024
Staff was friendly and helpful. They called me to let me know when my travel trailer would be ready and hooked it back onto my trailer hitch when they were finished.

By Marella | 2/17/2020
I wasn't greeted at the car - they were slammed with customers. I didn't need an alignment check, because their inspection revealed an issue that would make realignment moot. I didn't need a credit card application - I already have one. Everyone is great and I really feel they are watching out for my best interests.

By triggs09 | 7/5/2024
They were very busy yet still managed to get my car in and taken care of before the close of the day. I really felt valued and appreciated that.

By Brandy | 2/14/2020
Cory went above and beyond trying to figure out my TPS issues. I appreciate the attention to detail. Shea also deserves commendation for her friendliness, constant smile, and willingness to help everyone who walks in the door.

By Anonymous | 7/5/2024
Quality staff good employees

By Katey | 2/14/2020
I have had a lot of older cars (and spent a lot of money) over the past ten years and have a lot of fears about things breaking down, major problems coming up, etc. Service at Big O was great. They were up front and honest with me and helped repair everything

By B A M | 6/25/2024
They always break down what needs to get done and are friendly and personable

By Tina | 2/13/2020
The staff was friendly, quick, and effective! I will definitely return to that location for service again if I am in the area!

By Osborn | 6/22/2024
My vehicle was serviced in a timely professional way.

By Adam | 2/11/2020
Friendly service, will come here again! They gave me a time estimate and were on the dot.

By Stan r | 6/22/2024
Very reasonable on pricing, good fast service, and an excellent product.

By Lee | 2/10/2020
The customer service and attention to detail is above other shops I have been to, nice to be a priority to Big-O Lawrence!

By Norm C. | 6/5/2024
Super store, clean and comfortable if you’re waiting for service. Great, helpful and knowledgeable employees.

By Ashley Zeller | 2/7/2020
I needed a new set of tires ASAP and was able to have same day service and an alignment. Thank you Big O!!

By Dr. D | 6/5/2024
Personal interest