Big O Tires

1717 ratings
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Location

4661 W 6Th St,
Lawrence, KS 66049

Tina

By Tina | 2/6/2020

The crew was helpful, friendly, and kind! From the clean and modern waiting area to the quality and price of their products/services, it is the place to go! Timely and expert care!

John M.

By John M. | 2/13/2024

Dropped by WITHOUT an appointment, wondering if I might have to wait there for hours OR come back another day. Instead, the whole experienced lasted about 40 minutes, remarkable for a full parking lot of cars.

Joshua Wells

By Joshua Wells | 2/5/2020

Great visit. Replaced two tires and will come back next month to replace the other two. I was In and Out in less than an hour and it was busy so I was impressed. Thanks :)

Mike

By Mike | 2/12/2024

Good environment and nice service

Sean

By Sean | 2/3/2020

Knew what I was looking for when I came in as I had an appointment. Always satisfied with the team at Big O on 6th, I've found them to be very honest with me for both my car and my wife's car.

LeLo

By LeLo | 2/6/2024

I’ve gone to this location multiple times and I’ve always gotten the best service.. friendly and communicative staff

Andrew

By Andrew | 2/3/2020

This a required comment.

Brenda B

By Brenda B | 2/6/2024

Reliable service. Never had a problem. They treat women with respect & don't take advantage. They are dog friendly in the waiting room. Service is timely. Great communication.

Casey

By Casey | 1/31/2020

Everyone I spoke with was extremely friendly. The amount of time it took to fix my tire was appropriate... very positive experience. This was my first time at Big O... I will definitely go back in the future.

Mary Beth

By Mary Beth | 2/6/2024

Always great service and friendly staff. Owner was great to communicate with.

Gary

By Gary | 1/30/2020

I have always been impressed by the courteous service staff at Big O. In addition, they have had the service repairs completed when promised. They follow up with recommendations but aren't pushy.

Jim

By Jim | 2/5/2024

Very friendly and accommodating worked my pickup in and got the tire fixed in a timely manner

David Beck

By David Beck | 1/29/2020

I was a little disappointed that even though I made an appointment several days in advance it still took more than an hour to do my oil change.

Todd S.

By Todd S. | 2/5/2024

They got me in and completed the work quickly. I was very pleased with the experience.

Joel

By Joel | 1/29/2020

Super fast service. Got a call thirty minutes after dropping it off telling me what needed to happen, and I got the car back three hours later.

Cory I

By Cory I | 2/2/2024

The service is great. The location is perfect. The staff is honest and friendly.

Deb

By Deb | 1/29/2020

I should have mentioned this to Cory when I was there as we had a great conversation about the Chiefs... I initially scheduled my appointment online and ended up with multiple appointments. I called the store to get this squared away. I was placed on hold for over 5 minutes then the guy that came on the phone was not really friendly at all in deleted the appointments I had made in error. Then when I asked to schedule an appointment I was told there was no availability for several days and I needed to call back. I hung up and mentioned this to a friend that was visiting and told him I thought that was odd as it showed available appointments online for the day I was requesting... He called the store to just see if he could schedule on the day I was wanting an appointment.....would you believe he had multiple options! I then got back online and was able to schedule online for the day I had requested and with 3 or 4 time options! I did not get the name of the guy that would not schedule me and I was hesitant to say anything as I did not want anything to happen to my vehicle when it was being serviced. I almost did not return to this location for service but, since I had purchased a set of tires and new battery from the store I kept the appointment. Going forward I will only schedule with Cory or the young lady whose name escapes me...and I will only bring my vehicle for service if Cory is on there. Thank you Cory as I have recommended several folks to BigO because of the level of customer service you provide on every visit!!

Stacey W

By Stacey W | 1/27/2024

The employees were very helpful in assisting me to select the right tires for my car. They kept me updated throughout the day and I was able to get my vehicle back within the same day!

Rosemary

By Rosemary | 1/26/2020

My family said I paid to much. But I say it was 3 on Saturday don't want to wait a week being an the turnpike going 70 to 80 mph with unsafty tires. I sure does ride a ton better. Thanks

NR

By NR | 1/27/2024

The service was quick, easy to setup, and well done.