
By Julia | 1/24/2020
They are always so caring, helpful and always very knowledgeable to my husband and I. This is the best place to take your car for service.

By Dena J | 5/8/2024
Great recommendations, price matched, ease of scheduling and same day service.

By Scott | 1/24/2020
The staff at Big O are a great group of people. I will always take my truck to them

By Bill W | 5/7/2024
knowledgeable employees, courteous, friendly

By Michael | 1/21/2020
Had tire repair for a golf cart was darn near 20 bucks. .... won't do that any more it was bead leak

By Peanut's | 5/2/2024
We have always been inpressed the service we get. this is why we always bring our cars there. Everybody is so friendly and helpful. We've been pleasantly surprised several times. Honest, no high pressure sales. Thanks Everybody.

By Sherry | 1/20/2020
I like taking my vehicle to Big O. The staff is always friendly and willing to help. They have always treated me fairly and honestly.

By TW | 4/29/2024
I stopped in to see if they could do an emergency valve stem replacement on my camper tire. They fit me in and fixed it right away even though it was getting close to closing time.

By Juliet | 1/18/2020
I have always gotten excellent service. When I find it I keep with it. This is my store for oil changes tires and maintenance for my cars

By jacky h | 4/29/2024
professional knowledgeable fast

By Charles and Julie Cooper | 1/17/2020
They really go the extra mile! Its wonderful to have someone you can trust taking car of your car. They spent so much time trying to assist us with an issue with our car that involved a vehicle warranty from a primary and secondary source, took my car engine apart to find that the fix was going to be more than any of us expected. They researched the warranties, a potential recall.....etc. Very long story short, we didnt end up getting the car fixed at that time. They put it back together, were incredibly honest with their recommendations (and they totally could have fixed what they originally had planned and we agreed too, even though there were more problems found along the way), and charged us nominally for a small thing they replaced. I am so impressed with their ethical business practices....it blows my mind in this worlds current climate. Charles and Julie Cooper Customers for life!

By Erin O | 4/29/2024
I was passing through Lawrence on my way to Denver when my tire light came on. I hoped for a repair but ended up having to replace all for tires on my AWD car. The staff was professional, courteous, and thorough in explaining my situation.

By Elza | 1/15/2020
Great service as always.

By Jon B | 4/26/2024
The staff are knowledgeable and go above and beyond to make you happy. They also are honest about what you need and what can wait. Most places upcharge to hard.

By Shawn | 1/15/2020
Exceptional service AS ALWAYS! Greeted with a smile, attentive, amazing customer service, timely communication, attention to details, intentional service! A pleasure doing business with this Lawrence business

By Henry S. | 4/23/2024
I have known Devon for quite some time. He has always given me clear and concise information about what was required. The entire team at the Lawrence location are top notch. On time. Fairly priced. Great follow up with customers. I appreciate that.

By Elizabeth | 1/13/2020
Staff replaced my windshield wipers and also rotated my tires during my appointment, the appointment was originally for just an oil change! The staff really took care of more than what I came in for, and I really appreciated them getting my car in good shape before my long trip! Staff was extremely friendly, and my car was ready in less than an hour.

By Kent R | 4/23/2024
We walked into the Lawrence, Kansas business and bought new tires. The new tire's were installed within 45 minutes from the time we arrived, and left. Great Service!

By Bridget | 1/10/2020
As always, the staff was friendly and didn't try to pressure me into getting any work that didn't need to be done. They were straight forward and to the point. Exc

By Anonymous | 4/23/2024
They are honest and I really appreciate that. I knew it was time for a tire rotation but I was getting messages for an oil change from Car fax. They said you do not need an oil change you have only gone a little over a thousand miles since your last oil change. The Big O Tires in Lawrence treats people fair, and I just like their service and the people that work there! I recommend them to all of my friends!