By William ALBRECHT | 4/3/2020
I heard there are new owners but I received the same GREAT service I have always received for over 10 years.
By Charlie | 9/9/2021
I called on a Saturday, they said they needed to order tires for my size. They called me Wednesday and said the tires came in. I asked if my wife could come in that evening at 5:15 pm after work and they said no problem. They went the extra mile and even aligned the car after tire install and stayed past closing to get the job done! She is starting a new job and has to travel many miles a day and she wanted new tires. Thanks to the team at Big O in Baxter MN !!!
By Ron | 3/12/2020
Excellent service ,timely service. Was 100 percent to the quote,yes they will have all my future visit. I like the fact it's a one stop shop
By Happy customer | 8/25/2021
Nate is great,we go back basically because of the service we get from him
By Mike | 3/10/2020
3 months ago I was told my brakes needed to be worked on by a different shop. Big-O Tires was running a special so I came in to get the work done. Upon inspection I was told that my brakes were still in good shape and should last the summer. I appreciate the honesty and will come back when it's time to get them fixed. Great job!
By Deerwood customer | 8/21/2021
Every time I go there I’m served quickly by knowledgeable and friendly service people
By Mike | 3/10/2020
Very knowledgeable, courteous and professional. Work was done when they said it would be and we were informed of all diagnostic results.
By macminn | 8/19/2021
Great service. We purchased one tire as a replacement, and also had a tired checked out for a slow leak. The tire purchase was great, but the donut spare was not put back up under the car. Not a big deal, but that sure would have helped us. The tire we had checked for a leak was patched from the inside. Again, well done, however this was for a dually truck, and the valve extension was not put back on, just a normal cap. I didn't notice until the next day. I called and they actually bought a pack of them at Napa and gave them to me.
By Kevin | 3/3/2020
Quick and friendly service
By K Johnson | 8/19/2021
Was very happy with everything from the scheduling and how they worked with us to get the problem solved. Also keeping in mind the distance we drive to get services done there.
By Andrew | 3/2/2020
The employee went way out of his way to help get me back up and running. My battery died at a nearby business and he installed the battery on site.
By Angela S | 8/16/2021
I got in within a day of calling for an appt. My vehicle was done earlier than they stated, which is always nice. They found a coupon for me to use as well, saving more money.
By Sandie | 3/2/2020
Very pleased with every visit. Staff is very curtious polite and helpful
By KV | 8/3/2021
Nate was very helpful on the phone, looking for the tires I wanted and giving me options. All the employees I encountered were friendly and polite.
By Debra | 2/28/2020
Alec was super helpful on the phone prior to my visit. He kept me informed about the service. He sent me on my way happy!
By Chuck | 7/12/2021
The service people and mechanic were best ever. I live in Ft Myers Fl in winter. Really wish you had a location there
By Paul | 2/27/2020
Rated cleanliness of the store average. The inside of the store seems outdated with the old ceiling tiles, fluorescent lighting and old paint. Seems like it could use an update to brighten up the customer experience. Other than that, Nathaniel and the team did an excellent job of brake repair and customer service.
By Dale | 7/6/2021
Easy to make an appointment and were able to get us in
By Brad | 2/13/2020
I have been coming here for years great people I don't have any problems with anything Thank You So Much
By Alex B | 7/3/2021
They immediately got my car into a bay and started working on it. There were no excuses as to why couldn’t get my car in right away