Big O Tires

299 ratings
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Location

285 Carson St,
Elk River, MN 55330

Angela

By Angela | 9/6/2019

Excellent service and helpful and knowledgable!

Pete

By Pete | 12/22/2020

Has the tires I need in stock. Easy drop off an easy pick up friendly customer service

Neil

By Neil | 9/6/2019

Didn't have the tires I wanted even though online said they did. They offered me some other tires but costed me a bit more. Overall a good experience.

Jc

By Jc | 12/19/2020

Hotel was friendly and knowledgeable. He was very patient as I could not find my wheel lock key and was determined to locate it for me and did as I recently purchased the vehicle

Carly

By Carly | 9/6/2019

Was in and out in no time. Repaired my tire for free!

Judy E.

By Judy E. | 12/16/2020

Setting up the appointment was easy. Everybody wore a mask and my seat was covered with plastic before the technician got in my vehicle along with a paper mat on the floor. Did not take long at all for the car to go into the shop and the repair time was short. Staff was very friendly and the waiting room was clean with the chairs properly distant from other people.

Ahna

By Ahna | 9/6/2019

Loved that they were open on a Sunday!

Satisfied Customer

By Satisfied Customer | 12/16/2020

Easy to make appointment. Check in was easy. Service was fast and friendly.

Charles

By Charles | 9/6/2019

I would have liked the alignment check since I had hit road debris which had destroyed my tire. It seems to drive ok at this time.

Jon

By Jon | 12/5/2020

Very quick service at a good price.

Frances

By Frances | 9/6/2019

The sales associate was knowledgeable about the tires, and made the transaction easy. I was updated regarding time frame of completion of job which was accurate. I will do business at this location again.

Cindy A

By Cindy A | 12/4/2020

The service manager Pat was extremely helpful in getting me the best deal on my tires. Very good customer service. I felt very comfortable dealing with him. Very satisfied with my tire service and my new tires.

Mike

By Mike | 9/6/2019

Over all was good very nice people but my allignment is not on point

Twallin

By Twallin | 12/1/2020

Very friendly, Price was in the ball park. Fast service

Luke

By Luke | 9/6/2019

First snow of the season and they were super swamped. Offered to let them keep my car overnight and to my delight they called and had me pick up same day! On point customer service even in the eye of the storm. I work in account management for a large food distributor and I know good customer service when I see it!

Holly B.

By Holly B. | 12/1/2020

I had gotten a flat tire and I was able to get in right away and they were able to fix it while I waited. Also I wasn’t charged for a tire patch, it was so nice of them!

Tate

By Tate | 9/6/2019

They fit me in on short notice when I was in a pinch - outstanding!

JeffinZimmerman

By JeffinZimmerman | 11/25/2020

I don't work regular hours and they fit me in on my way home.

Jason

By Jason | 9/6/2019

I had reserved a set of tires online and requested an appointment for the next morning. Customer service representative called me back promptly to confirm my appointment. They did not carry the exact brand/model I requested but advised of an alternate that they had on the shelf. Got me in and out quicker than anticipated. Great Job!!

Sherry T

By Sherry T | 11/19/2020

I requested to wait outdoors because of covid risk. they accommodated my request with complete courtesy. all employees wore masks and a large container of antiseptic alcohol based hand solution available at check out.