Big O Tires

713 ratings
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Location

17900 Kenwood Trail,
Lakeville, MN 55044

Dave

By Dave | 11/12/2019

The Service Technician came to find me at the coffee shop next door to show me moisture in my engine and proceeded to sell me on a product that he strongly recommended to eliminate the moisture.

Anonymous

By Anonymous | 2/17/2023

Easy, fast, convenient

Rebeccah

By Rebeccah | 11/4/2019

Everyone there is always so friendly! I need new tires and made an appointment. Although they were extremely busy, they made sure they had time to finish everything I needed! Excellent customer service

Shari M.

By Shari M. | 2/15/2023

The ease of scheduling an app't, check-in and wait time was all pretty reasonable. If don't have a coupon, they usually offer one.

Dakota Martin

By Dakota Martin | 11/4/2019

I have been here several times, typically in a hurry. Andy and Matt are fantastic. Andy is a very up beat guy, super positive and always respectful. Also the fella in the back with glasses and short hair that fixed my tire stem at like 7am without an appointment and wouldn't charge me and would not accept a tip. I am shocked and awed You guys rock This team is fantastic and goes well above and beyond any type of service shop I have visited. I appreciate big o tires and there service team. I will be telling everyone I know about you guys. Thank you!

Brian D

By Brian D | 2/10/2023

I arrived early for my appt. and they were able to start earlier. Very friendly and convenient

Kathy

By Kathy | 11/1/2019

Your manager is not a people person.being a smart ass with a senior citizen customer that has been doing business at Big O is not acceptable. Even another employee in the room was listening and gave me an apologetic look.french fries from the day before under table to sit by. Dirty bathroom.

Jim C

By Jim C | 2/9/2023

Kara and Andy and Cory were all helpful explaining things and going over the bill.

Greg

By Greg | 10/30/2019

I was in and out in about 1 1/2 hours

Anonymous

By Anonymous | 1/27/2023

Product was in stock. Service team delivered on what they promised.

Andy

By Andy | 10/30/2019

They checked my new tire after driving over a piece of metal. Thy removed the metal and didn't make the repair because tire was under warranty from another dealer. They did not charge me. I will be back to buy a set of tires for my truck.

Glen R

By Glen R | 1/23/2023

Employees are always friendly. I am greeted with a smile at drop-off and pick-up every time I visit this location.

Mike

By Mike | 10/25/2019

Good service

Natalie O.

By Natalie O. | 1/9/2023

I had been experiencing trouble with the brakes and rotors I had installed in the spring. The technicians worked with me, helped troubleshoot and ultimately replaced the rotors.

Darci

By Darci | 10/25/2019

Great service

B Johnson

By B Johnson | 1/5/2023

Accomadating

Bob Wyly

By Bob Wyly | 10/21/2019

Matt & Andy are excellent to work with and understand my car needs.

Nicholas b.

By Nicholas b. | 12/29/2022

My car was making a noise that took time to show me why and fixed it at a good price.

Meghan W

By Meghan W | 10/18/2019

Thank you for the great service.

Only K

By Only K | 12/28/2022

Kara and team were fantastic. Took great care of giving me good info on tires. The alignment, tire replacement and oil change service was incredibly speedy. Great customer service.Will be back for sure!!