By anonymous | 6/29/2020
Great service, friendly mechanics, fast work, and reasonable prices! Highly recommend.
By RN | 6/21/2023
BigO has been my go to for years and as long as they provide me with their great service I will always use BigO
By anonymous | 5/30/2020
Courteous, helpful, answered all my questions, work was done on time for a fair price! What more could you ask for?
By Only T | 6/15/2023
Friendly and efficient with work.
By Jan Nelson & Lauie Schovanec | 4/24/2020
Exceptional customer service and extreme accurateness and timeliness on the mechanical diagnosis and repair needed for our Toyota Highlander. The respect and consistent communication from Kenny the manager and the mechanic Danny who worked on our SUV is unmatched, never experienced before by our family. Thank-you both: Kenny for your tireless work in getting the correct parts, with everything going on today we know that can be a challenge and for keeping us informed on every step and to Danny for your expertise in diagnosing the issues spot-on, performing great work and keeping us informed! We will be back!
By Random Guy | 6/1/2023
Duane was really communicative and approachable regarding questions I had about quotes for new tires, as well as explaining the workings of common issues in layman's terms.
By Jeffrey | 3/23/2020
Thanks to Kenny at the Highland Park, St Paul store. He and his crew got my tire patched while I waited. I was up and running quickly and I couldn't have received better service throughout
By Song.v | 5/17/2023
I come here a lot and every time I come here I feel welcomed and satisfied. The process is smooth and easy.
By Mitchell | 3/6/2020
They did an outstanding job helping me on a really cold day.
By HK | 5/6/2023
I specifically drive out to this big O’s even though I have one closer to my house because Duane and the mechanic there are always so awesome, friendly, excellent customer service, excellent work, and they are very timely! They get me it whenever I need & are always very helpful & accommodating!! I always recommend them because I always have a good experience here and I can’t say that for ANYWHERE else!! Thanks for all they do their hard work and dedication does not go unnoticed and is extremely appreciated!!!
By Nick | 3/3/2020
Great customer care. Manager was very knowledgeable and patient
By Tyler J | 4/21/2023
Great experience. I had a flat tire that needed repair and I typically visit the Firestone down the street to service my vehicle. They didn't have any availability this morning however so I went over to BigO to see if they could get me in. They got me in almost immediately and repaired my car within the hour. Firestone expected me to leave my car there for up to 2 days before they could get to it. Was very surprised and glad to get it taken cared of so quickly. And my satisfaction doesn't end there. Duane and the technician were extremely friendly, had a nice time talking with Duane as my car was being repaired. The tire was fixed perfectly and have had no issues with it since. And the price was far lower than I expected. Overall a great experience and I will be sure to return instead of going to Firestone next time.
By Ben | 2/24/2020
Very helpful and knowledgable staff. Thank you I will come again.
By Sharena m | 4/7/2023
I was highly satisfied because Duane took excellent care of me & my vehicle
By Chris | 2/23/2020
Problem with right rear door lock on a 2008 Honda CR-V was at first something the desk person was not familiar with but she found the proper part and ordered it. Unfortunately, no time to replace it that same day so brought car back next day but staffing issue could potentially delay it another day. Manager Kenney Currie said he would try to get it done so left car anyway. Pleased then to learn the door lock was replaced and successfully repaired within the next three hours. Kudos and thanks to Kenney and the tech for their help!
By Sharena | 4/7/2023
The Big O manager Duane, alway provides excellent customer service.
By Mitch | 2/21/2020
In an awe full predicament this company helped me out. They did great!
By Aniyah | 3/25/2023
They were so helpful. Educational.
By Georgia | 2/19/2020
The team at Big O took great care of my car; they communicated with me exactly what was going on, and were up front with repairs I needed right away, and what I could plan ahead to do. Everyone was friendly and courteous, and made doing business here a pleasure. Thank you!
By HeatR | 3/24/2023
It was great they got me in and out fast