Big O Tires

The customer service was really good.

Great overall experience

Everyone was helpful. It was nice to see a beautiful female.she was also knew what was involved with my car.so. there was trust.

Joel was able to get me in on short notice during a blizzard to replace a flat tire. The service was exceptional and extremely fast. I was in and out in under 20 minutes with spending less than I expected.

Staff was friendly! Store smelled and bathroom needed a good cleaning. When I picked up my car, there were droplets of water on the passenger side of the dash.

Service and associates were excellent

I had my battery checked and needed a new battery, but you did not have a battery for me.

just awesome attitudes

Every thing went well until when i got home i realized that there was a tear in the drive side seat that looks like a knife of some kind of tool that made the hole i tried to call back but they were closed i had to leave town the next day

Everyone who works at this location is very friendly and professional. Booking online was very easy. They were extremely communicative with price and explained things very well. The price was much more competitive than the other shop I’d gone to. I wasn’t sure I’d be able to get all the work I needed done the same day, but they made it happen which made my life much easier. They didn’t try to push unnecessary upgrades on me like other shops tend to do.

The technician didn't talk to us. We were there for an oil change that took 1.5 hours in spite of making an appointment. The front desk person was great, so you have that. The bathroom was filthy and the toilet needs to be repaired. Not impressed other than your front end staff. Probably won't return.

Everyone who works here was incredibly nice and professional. The time I spent here was very reasonable. They were great at explaining things and being very clear about prices.

No coffee. I had to ask if my car was done

My service needs were easy. Swap winter tires on rims with summer tires on the car. I called and was able to get the service done same day. 👍🏻

I called a few times before my car was finally able to be towed in - the people on the phone were professional, friendly and helpful. I received the same kind of service when I spoke with them about my car once it was in the shop and when I picked it up

New management. I live right by there. 6 years ago service and management was terrible. I drove way out to Champlin,Mn for ALL my service needs.20 miles one way!!

Great place to get your oil changed.

It took over 2 hours for tires

always great service

The service was completed competently, timely and effectively in the time period anticipated