By Liz | 9/6/2019
Great customer service.
By Kathleen M. | 2/9/2021
Tim and Sheila, and other associates made me feel very welcomed, and I was very satisfied with the work that was completed on my vehicle! In fact, I was unsure if Big O would have the ability to resolve my issue, regarding the hand break switch failure to turn off the notification sound and the light on the dash! Alas...the issue was resolved, and one other repair/replacement of a tire monitor system sensor was done as well. I will return to Big O Tires for future repair work to be done!
By anonymous | 9/6/2019
Great service as always. The people at the Hollister facility are super nice and professional.
By MelodyM | 2/6/2021
The staff I spoke to were very friendly and helped me get what I needed. I appreciated their courteous service.
By anonymous | 9/6/2019
Just find this business to be competitive in terms of pricing, courtesy and professionalism...
By Dori | 1/25/2021
Personnel on phone and in person were very friendly and knowledgeable. Plenty of spaces to sit and wait in a clean and pleasant environment. Timely service.
By anonymous | 9/6/2019
Last week I came in for a scheduled oil change. As always Russell and his team got me in quick and did a great job! I have used this Big O team for years and trust them if and when the suggest any additional services. Keep up the great work guys!!
By JoelE | 1/23/2021
Customer service was excellent
By anonymous | 9/6/2019
Russell is always friendly,which is nice and gives me the information in need to make a good decision.
By Staisha Williamson | 1/23/2021
Very friendly and professional staff. Handled their computer issue with little to no customer interuption. Every single employee seemed knowledgable and handled themselves well. The facility was very neat and organized. Nothing was dirty and grimy like most shops. One employee even offered me a newpaper while I waited. I was a walk in and didnt even call ahead to ask if they had time to run an inspection on my car, but they seemed unfased and didnt show any aggitation ( they were pretty busy and I apologize for not preplanning on my part but am extremly appreciative). I Hope this is the strore you send all future employees to so that they can train and learn from the best! You guys did an amazing job of teaching your people the steps to amazing customer service! Thank you.
By John | 9/6/2019
Excellent service done in a little under an hour.
By Tim H with medical transport fleet services | 1/21/2021
service associate was overly helpful and friendly
By anonymous | 9/6/2019
Great service Always use this place friendly people
By Donna | 1/19/2021
The associates were truthful and efficient. Did exactly what they said would be done and let me know of future maintenance.
By Eric Marcus | 9/6/2019
I have to drive to another town to reach this Big O tires. I dont care about that because they give you quality service better than a dealership.
By Wheels | 1/18/2021
Pricing was up front and accurate. They did a good job!
By Eddie | 9/6/2019
About to price yourself out of my business.
By anonymous | 1/18/2021
Efficient employees. A little pricey but good service.
By anonymous | 9/6/2019
Jasper was very helpful and knowledgeable. He was able to get the needed part and installed even though they were about to close.
By pennach | 1/16/2021
Great service at a great price.