Big O Tires

First time there and will be a repeated customer!

Our car broke down on a Friday night while traveling from out of state to the Branson area. Even though our car required extensive repairs after they completed the diagnostics on it and had to be towed elsewhere, Big O Tires in Hollister let us use the shop van over the weekend and all day Monday until we could obtain a rental car. We were able to enjoy the start of our vacation thanks to the generosity of Big O Tires!

Answered my email promptly. Booked my appointment via email. Got me in as soon as I arrived. Did the requested repair in a timely manner. Comfortable waiting area. Tami took care of me.

I called first to get price quote on 4 tires, the service manager gave a price quote for quality tires with great overall ratings and amazing warranty with life of the tires came free rotation.

Took my vehicle in for an oil change, didn't have time to wait, I pre-paid, they took me to work AND they dropped my vehicle off at my place of employment when they were finished!

Tammy was extremely helpful as always.

they fixed it in a timely manner thanks great service as alwaysthanks Russell and crew

Russell and his staff have serviced my vehicles well for years. They are knowledgeable, helpful and honest.

I used them to get my oil changed and they did a great job quickly. The staff there is very friendly and helpful.

AJ was very nice and professional. Explained everything. I really appreciated his kindness.

Good service. Evaluated and explained my repair and costs

Everything was great as usual.

vary accommodating

All we needed was a vehicle inspection, but we were treated with the same respect as everyone else. We go to Big O for all of our vehicle needs, and always will. Thanks Hollister Big O and Russell!

Excellent service

Appreciate that an oil change doesn't turn into a big drama!

Although my car failed inspection I'm not mad these guys are honest and fair I can't ask for anything more. Today these guys went above and beyond though. My little brother got a nail in his tire. Called me because 1 he didn't have a jack 2 didn't know where to get a tire. I got the wheel off and sent him to this location to have the tire patched. I told him before he left the tire was still good and didn't need replacing. Your guy's there could have burned him bad and sold him a $200 tire and he wouldn't have known he was being rail roaded. Instead your guy's did him right and plugged the tire fairly and quickly. I always worry about sending friends and family somewhere because I'm the family mechanic. Today was huge in telling me who I can send business to and feel good about it. I got a lot of respect for them after this. Big thanks to these guys.

Great customer service and very friendly staff. Explained all problems thoroughly.

Everyone was very polite.

Very professional service.